Trade Support Specialist

The Trade Application Support engineer is a key member of the operations and investment teams supporting full trade lifecycle trade processes, including; live trading system monitoring and triage, outages, data cleanliness, reporting, and trade analysis functions.

This person will work closely with the portfolio managers, software/network/systems engineers, and various operations teams. The candidate is required to have a strong technical background in Linux environment, experience in front and back office trade support, attention to detail, ability to multitask with changing requirements, and urgency to tackle live production issues.

Responsibilities:

Live trade lifecycle monitoring and management with attention to follow up tasks and postmortems

Post trade processing and resolving trade settlement issues in a timely manner

System integration with development teams and external counterparties

Software Deployment, Client Reporting Support, Investment and Operational Projects as needed

Ownership of production footprint, e.g. identify system improvements, automate daily tasks, document existing and new workflows

Qualifications:

Hands on experience with low latency market data and order management systems, internal or third party

Working knowledge of FIX trading protocol

Technical proficiency with Python, Linux, SQL, Excel, AWS, ability to debug scripts and code

DevOps experience with Jenkins, Ansible, Git, Bitbucket, Jira, Docker is a plus

Strong analytical and detail-oriented aptitude; a high degree of accuracy is required

Excellent communication and organizational skills with friendly demeanor

Ability to manage time effectively, set priorities and meet deadlines, mentorship of junior members

Bachelor's Degree from an accredited college or university