Specialist Data Center Management

Trouble ticket analysis (diagnose and resolve issues) - Provide hardware or software assistance and problem resolution; troubleshoot client problems, repairs, servers, web systems. Intermediate level working knowledge of Windows Operating Systems (OS) & various Unix OS required.

Cabling - Install cables, connections and cross-connects to data center and customer equipment; utilize Fluke and VIAVI testers; connect circuits using correct pin-out assignments; install/test/maintain/label Fiber, CAT-6, Coax cabling per EIA/TIA standards.

Installations - Ability to install cables, connections and cross-connects to data center and customer equipment. Ability to utilize Fluke and VIAVI testers. Connect circuits using correct pin-out assignments; install/test/maintain/label Fiber, CAT-6, Coax cabling per EIA/TIA standards. Ability to install (rack/stack/cable/configure) server hardware platforms and related equipment; install Windows, Unix, Linux, Oracle/SUN Solaris.

Ability to review supporting documentation for operations and installation of hardware. Implement systems and software upgrades and OS configuration changes. Install routers and switches and manage cabling for these devices.

Database/Documentation Updates - Update inventories, work with multiple ticketing and database systems.

General Duties - Maintain a knowledge of building infrastructure (UPS, Generators, HVAC, Electrical components, Security and Surveillance systems and other facilities maintenance). Interfacing with internal and external clients on a regular basis. Assist site manager with tours on an as needed basis.

May be required to lift over 50 pounds. May be required to work during day, evening or night shifts and weekends and other overtime. Computer and networking skills needed prior to placement on the job. May bend, stoop, sit and/or walk for long periods of time. Shipping/receiving duties may be required.