Customer Service Representative

Salsarita's Fresh Mexican Grill - Immediate Customer Service Representative Needed

Are you passionate about providing exceptional customer service in a fun and fast-paced environment? Do you thrive in a role where you can interact with customers and ensure their satisfaction?

Salsarita's Fresh Mexican Grill is seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will play a crucial role in providing all necessary service and product information to our valued customers. Join us in our mission to deliver delicious, fresh Mexican cuisine and create a positive experience for all!

Main Responsibilities:

Serve customers with a smile, addressing any inquiries or concerns promptly

Resolve service and product issues efficiently to ensure customer satisfaction

Ensure a pleasant user experience for all customers

Customer Service Representative Job Description:

Be the first point of contact for customers, demonstrating dedication and excellence in service

Utilize organizational and communication skills to build trust and rapport with customers

Process customer adjustments and maintain financial accounts with precision

Analyze customer needs and recommend suitable services and products

Contribute to team efforts by achieving related results

Responsibilities:

Answer customer inquiries and provide product information

Recommend additional services and products based on customer needs

Record and update customer account information

Maintain accurate customer records

Resolve product and service problems efficiently

Clarify and address customer complaints

Provide effective solutions according to company policies

Job Requirements:

Multitasking abilities

Strong problem-solving skills

Excellent communication and documentation skills

Knowledge of market trends

Customer service-oriented mindset

Location: Salsarita's Fresh Mexican Grill

Don't miss this exciting opportunity to join a dynamic team in the food & beverage industry. Apply now and become a key player in delivering exceptional customer service at Salsarita's Fresh Mexican Grill!

Fresh careers start here!

At Salsarita’s Fresh Mexican Grill, we do things right. We start each day making our fresh, signature salsas. We hand-mash our guacamole. And, we make our wildly addictive tortilla chips fresh all day long. So, you can be sure we’ll do right by you, too. That’s the Salsarita’s way. And, that’s why we’re now in 18 states and counting.