Princess CHP Circle Leader / Supervisor

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Job Profile:

Excellent verbal, interpersonal and communication skills required to communicate effectively with Productivity Operations Team and Management and Clients

Good grasp in understanding business strategies and experience in initiating Productivity strategy

Good understanding in account management & Productivity pipelining

Siebel experience (or equivalent to CRM for lead management) is preferred

Statistical analysis and presentation skills

Strong organizational skills and ability to handle multiple priorities

Demonstrated strong work ethic and ability to work in goal-oriented high pressure environment with strict goals and deadlines

Strategic and innovative thinking and problem solving skills

Demonstrate leadership, including ability in persuasion and motivating teams and others

Flexibility and responsiveness to work in multicultural, fast paced and dynamic environment

Required Qualification and Work Experience:

4-year college or university graduate or equivalent combination of education and experience preferred

Minimum of one 3-year supervisory / lead experience directing and managing Productivity individuals or team in high volume Productivity environment

Proven success as Productivity representative as measured by Productivity performance against established Productivity goals and objectives

Experience in utilizing data and understanding Productivity units / revenue, leads and account management as Productivity performance components

JR10018