Account Executive, Personal Insurance

Title: Account Executive, Personal Insurance

Employment Status: Full-Time, Permanent

Location: Vaughan Office - 7501 Keele Street, Suite 400, Vaughan ON, L4K 1Y2

The Company

Established in 1966, Masters Insurance is one of Ontario’s largest, independently owned brokerages that specializes in insurance and bonding solutions for the construction and development industries. As a rapidly growing company with an enduring passion for supporting our businesses, and our communities, we also offer personal and commercial insurance, group benefits and financial planning services.

Position Summary

The successful candidate will be working in a team environment as an Account Executive on a diverse and growing personal insurance book of business. You will be working with Account Executives, Insurance Underwriters and Masters' clients servicing and marketing existing and new business accounts. The successful candidate must be highly motivated, remain flexible to changing job priorities, and strive to create exceptional customer service experiences for our clients.

Benefits

Competitive compensation package

Generous health and dental benefits program, including Healthcare Spending Account

Robust Group Retirement Savings program with company matching

Reimbursements of license fees and professional membership dues

Full support of continuing education and growth opportunities, including career

mentorship with senior management

Hybrid work schedule that supports work-life balance

Epic year-round employee events!

Wellness programs, including a special initiative for new moms

Opportunities to give back to our communities through philanthropic programs

Membership to an exclusive employee discount program

Discounts to gym membership and select local retailers

Masters assist employees by paying for work related courses, as well as annual licensing and designation fees, including RIBO, CAIB, CRM and CIP designations!

Key Accountabilities

Business Development and Remarketing

Solicit new business sales via inbound and outbound calls, leads provided

Prepare and complete applications, endorsements, binders and invoicing using TAM and carrier portals

Gather underwriting information, such as ordering MVR’s, Autoplus, Hits and Ezitv

Perform quotation transactions (Compu-Quote)

Recommend additional coverages and pursue cross selling / up selling opportunities

Meet with clients offsite to deliver and review insurance policies (minimal travelling required)

Analyze and review premium comparison reports with clients

Renewals

Perform annual renewal reviews and risk exposure analysis of policies

Provide competitive quotes to clients

Process insurance policy changes, renewals and cancellations

Communicate and confirm coverages to clients

Maintain control of renewal expiration lists, binders, audits, and aged receivables

Customer Service

Formulate and foster strong working relationships with the client and insurance company underwriters

Respond to client inquiries, company requests and insurance company representatives

Provide customers detailed explanations on Masters products and services

Advise clients regarding insurance coverage(s) and risk management issues

Prepare proof of insurance (binders and endorsements) for financing and lease companies

Process insurance policy changes and cancellations

Agency Management / File System

Update and maintain electronic client files and ensure all required documentation and activities are recorded

Perform other related duties and special projects, as required

Candidate Qualifications

Required:

RIBO License

Minimum of two (2) years of work experience in a personal lines department at an Insurance Brokerage in a similar role with similar duties and responsibilities

Understanding of personal lines underwriting and coverages

Knowledge of uploading and processing new business and policy changes to company portals Aviva, Intact, Northbridge, Economical / Definity and Travelers is preferred

In the process of completing CAIB, CIP and/or CRM designations

Proficient in Microsoft (MS) Office Programs, including Outlook, Word and Excel

An Asset:

Completed CAIB, CIP and/or CRM designations

Familiarity with The Agency Manager (TAM)

Skill Sets Required

Effective verbal and written communication skills

Excellent organizational and time management abilities

Self-motivation with ability to problem-solve with limited supervision

Flexibility to work in a fast-paced and dynamic environment with changing priorities

Ability to work independently and as a team member

Willingness to mentor and train colleagues when required

Accurate data entry skills with extra attention to detail and overall accuracy

Masters Insurance Limited is an equal opportunity employer committed to an inclusive workplace. We will accommodate the needs of applicants in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act throughout all stages of the recruitment and selection process. If you require accommodation, please contact us at or email us at .