Accounts Receivable Collections Specialist

Job Description

KEY RESPONSIBILITIES

Make collection calls and send out correspondence.

Provide excellent, friendly customer service while addressing collection issues, facilitating account adjustments, resolving client discrepancies and short payments.

Establish and maintain effective and cooperative working relationships with all internal and external customers.

Monthly reconciliation of general ledger.

Prepare Lien Notices as necessary.

Skills & Abilities

Must have strong MS Office- Outlook, Word, and Excel skills with the ability to create, edit and manipulate Excel spreadsheets.

Demonstrated ability to follow standard operating procedures and instructions to complete tasks in a timely and accurate manner.

The ability to effectively interact and communicate with customers in a professional manner.

Knowledge of billing and collections procedures.

Accounts receivable knowledge and experience.

Problem solving with prompt attention and follow-up on any issues.

Must be a self-starter with the ability to work independently.

Strong Analytical skills.

Excellent verbal/written communication skills.

Preferred Qualifications

Good understanding of Lien Law requirements/compliance issues preferred.

Collections capacity in a construction industry or other service based industry.

Sage 300 CRE (Timberline) Accounting Software skills is a plus but not a requirement.

A minimum of 5 years of Collections, Billing, Accounts Receivable experience.

In addition to collections, this role will also do customer set-up includes sending out credit applications, gathering bank and trade references, etc. Will also review invoices to be sent out by Billing Team and assist with mailing them out. Basic Excel skills, will train on Liens. Other financial functions as required.

In Office role - Direct hire