Apple Warranty/Mobile Device Support Technician

Job Description

Duration

6

Duration Unit

Month(s)

Req Description

Description is needing a person to assist with software/hardware support for Chromebooks and software support for iPads. They don\'t necessarily need an expert, but someone that can drive to schools if they have an issue with mobile equipment at the school and be able to interact with the school personnel using the directions given to them to resolve the issue.

Qualifications-Can take directions and remember what was done, has attention to detail, can work alone and set priorities. Easily understood and has knowledge of customer service. Wants to learn because they will give them troubleshooting skills.

Enterprise Req Skills

IT Support, Deploy, Connectivity

Job Title

Apple Warranty/Mobile Device Support Technician

Top Skills Details

1) Experience with mobile devices

2) Experience following directions to troubleshoot

3) Customer Service Experience

Worksite Address

,CHARLESTON,South Carolina,United States,29405-7472

Additional Information

Hours are M-F 7:30 - 3:30.

Technicians will be required to drive their own vehicle between schools each day. will reimburse for mileage at the standard IRS rate allowed.

Drug Test Required

false

Experience Level

Expert Level

External Communities Job Description

Long term contract desktop support position supporting a local school system.

second largest district in the State, supporting over 50,000 students across 85 schools. The district supports urban, suburban and rural schools across 1,000 square miles in the Lowcountry. This is a great opportunity to get your foot in the door with a local, well-known, school district.

Work Environment

This is a field position - this technician will be driving to multiple schools each day and will interact with the staff and administration.

Additional Skills Tags

Additional Skills & Qualifications

These technicians should be professional, personable and able to interact with non-technical individuals (teachers, students, staff and administration) in the various schools.

Business Qualification

Impact to the Internal/External Customer

Without this technician, the school will not be able to accomplish what they need to do to support student learning,

Interview Information

Candidates will have an in-person interview

Business Challenge

The school district needs someone on top of their current field technician team that can provide sole mobile device product support.