Retail ATM Service Technician

Job Description

We are seeking an individual with service knowledge of Retail ATMs - Hyosung, GenMega, Hantle, Tranax, Triton - to add to our team. The perfect candidate will have at least two years experience troubleshooting, installing, programming, updating and other basic functions. Some of the benefits we offer are:

Competitive Pay Plan

Annual Raises

Performance-based Annual Bonuses

Overtime Available

Paid Time Off (PTO) and Holidays

401K With Employer Match

Paid On the Job Training

Opportunities For Career Growth and Professional Development

Supportive and Collaborative Work Environment

Your Role:

This position reports to the Operations department and is responsible for the overall basic daily management and success of Ocean ATM’s Service Department

Scheduling the installation and removal of ATMs

Troubleshooting, diagnosis and repair of ATMs including assisting clients via phone and/or video calls

On-site service calls to install and repair ATM terminals throughout the Tri-State area with the majority being in New Jersey

Management and organization of the parts inventory and handling part replenishment and returns

Ensuring the parts room, service van and warehouse are kept organized and clean

Potentially supervising of Service Technician Team and contractors (as required)

Participate in an on-call rotation for after-hours and weekend service