Partner & Alliances Manager, B2B SaaS

Why should you be interested?

An exciting position has opened due to an internal promotion. Rainier Recruiting has partnered with a B2B SaaS sales intelligence platform. This is an established start-up with a product market-fit in the Enterprise sector (logos include: Microsoft, Intuit, PwC, SAP, ADP and many more). They are hiring a new person to interact and impact their Partner & Alliances channel specifically with the MSFT ecosystem. This company has hired multiple successful employees already from Rainier Recruiting who have reported that it is a very good company to work for. Passive candidates who are employed and curious to hear are more than welcome to have a “no-commitment” conversation with our Recruiting team about why this could be an exciting career opportunity.

Compensation:

$150-165k + 20% bonus + equity, negotiable

Location:

Strong preference for Seattle; however, remote candidates will be considered with some onsite flexibility required for quarterly meetings at HQ and occasional travel to client sites (approximately 10-20%)

What they offer:

Competitive base salary, equity compensation and great benefits

You'll be a foundational member of the partner & alliances team

A top-notch culture that is customer obsessed, transparent and constantly strives for excellence

A top-notch team with colleagues that will help you learn and grow in a collaborative environment

Position Overview:

As a foundational member of our Partner & Alliances team, you'll be instrumental in nurturing and accelerating the growth of our strategic partner ecosystem. Your role involves advancing the Partner Alliances Program through leading and refining Program requirements, conducting and managing data analysis, and devising implementation strategies. Leveraging our technology tools, youâ ll empower partners to achieve their business goals. Through ongoing engagement, you'll provide insights, foster adoption, and identify opportunities for mutual success. You'll act as both a trusted advisor and a passionate advocate, dedicating yourself to our partnersâ success and satisfaction.

Responsibilities:

Act as the primary liaison for Partner Alliances Customers, maintaining consistent communication channels, nurturing robust relationships, and adeptly addressing individual customer needs.

Collaborate closely with Partner Alliances Customer(s) and their Partner ecosystem, to formulate and implement joint business plans, delineating clear objectives, strategies, and tactical approaches for mutual success.

Conduct product knowledge sessions and comprehensive demonstrations for both Partner Alliances Customer(s) and their Partner ecosystem, leveraging your expertise as a subject matter expert (SME). Transition Partners seamlessly into Customer Success ensuring continuous enablement and program triumph.

Monitor the performance of Partner Alliances Customer(s) and their Partner ecosystem against key metrics and KPIs, identifying optimization opportunities and collaborating with Customer Success for improvement.

Lead regular business reviews with Partner Alliances Customer(s) to evaluate progress, tackle challenges, and pinpoint avenues for expansion.

Spearhead the refinement and advancement of requirements, documentation, data analysis, and implementation strategies for the Partner Alliances Program, ensuring alignment with company goals as well as Partner Alliances Customer(s) and their Partner ecosystem requirements.

Coordinate cross-functional collaboration to bolster Partner Alliances Customer(s) and their Partner ecosystem initiatives, involving multiple sales, marketing, product, and customer success teams.

Help obtain customer proof points, testimonials and case studies that can be leveraged in PR, collateral, presentations, and sales tools.

Develop and deliver periodic reports and updates to senior management, highlighting Partner Alliances Customer(s) and their Partner ecosystem activities, performance metrics, and strategic initiatives.

Qualifications:

Minimum of five (5) years' experience in Enterprise Customer Success Management, Partner Account Manager, or Partner Alliances roles within B2B SaaS tech companies, specifically engaging with Fortune 500 clients, with a track record of at least three years in a single position.

Proficiency in leveraging complex data to drive clients' strategic goals, KPIs, and objectives, including experience with Machine Learning, AI, modeling, and other advanced use cases.

Proven ability to build trust and communicate effectively with C-Suite, VP, and Director-level contacts, as well as day-to-day users.

Demonstrated proficiency in managing strategic and intricate customer engagements, utilizing analytical insights and strategic thinking to achieve successful outcomes.

Results-oriented mindset with a proven ability to meet or exceed targets and deliver high-quality outcomes in fast-paced environments.

Strong communication and interpersonal skills, with the capability to establish and maintain relationships at all organizational levels.

Strategic thinker capable of analyzing complex business issues, identifying opportunities, and developing effective solutions.

Self-motivated, proactive, and innovative team player.

Adaptability and resilience in navigating change and ambiguity within evolving business landscapes and market dynamics.

Superb project management skills and confidence to work within a dynamic environment Adept at adapting quickly as priorities change rapidly.

Experience in or eagerness to work within dynamic startup environments.

Bachelor's degree or equivalent experience required, advanced degree a plus.

Possess a passion for GenAI technologies, account-based marketing, and sales intelligence, particularly in Channel Partner environments.

Willingness to travel to client sites, with approximately 10-20% travel expected.

Who is Rainier Recruiting?

Rainier Recruiting is a boutique, award winning national staffing agency and executive search firm. Using an approach that “treats every

candidate like an executive search”, we offer positions in contract-to-hire, Full-Time, and executive search. Named the #1 Best Workplace in Washington State in 2022, recognized as a ClearlyRated Best of Staffing firm, and identified as a top recruitment firm by multiple business journals, Rainier Recruiting is fast becoming a respected company. We are no longer the “best recruiters you have never heard of”. Rainier Recruiting is also proud to share our clients have a 93% repeat business rate. Rainier Recruiting is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of every organization that we partner with.