HOW WE CARE FOR YOU:
At DRUGSCAN, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while improving patients lives.
Retirement Plan
Comprehensive Benefits Package
Tuition Reimbursement
Same Day Pay through Daily Pay
Employee Referral Program
Paid Time Off & Holidays
SUMMARY
As a Field Specimen Processor you will ensure safe collection and shipment of patient specimens in an accurate, efficient, and timely manner. You will serve as a liaison between patients, clients, and internal DRUGSCAN employees.
STATUS: Full-time
LOCATION: Moses Lake, WA
DEPARTMENT: Field Services
SCHEDULE: Monday- Thursday
ATTRIBUTES
1 year of customer service experience preferred
Excellent written and verbal communication skills
Excellent customer service skills
Good organizational skills and detail oriented
Exceptional time management skills
RESPONSIBILITIES
Patient Care. Greet and identify patients according to SOP.
Sample Collection & Shipment. Review test requisition for proper test collection. Assemble equipment necessary to collect specimen. Collect specimens for drug testing according to SOP. Match requisition to collection of tubes for completion. Prepare and package specimens for shipping to testing location according to SOP.
Documentation & Customer Service. Obtain billing and testing information according to SOP. Perform customer service duties to include phone inquiries and patient encounters. Perform daily, weekly, monthly maintenance and quality control of test kits and urinalysis equipment.
EDUCATION:
LICENSES / CERTIFICATIONS:
PHYSICAL REQUIREMENTS:M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.
For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.
Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.
PAY RANGE:
CITY:Spokane
POSTAL CODE:99207
The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer.
Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.
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