Account Manager - State Farm Agent Team Member

Job Description

ROLE DESCRIPTION:

As an Account Manager for Andy Torres State Farm Agency, you are vital to our daily business operations and customer satisfaction. You add value to our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers through extreme care, problem solving ability and active responsiveness.

Grow your career as you better your community. As an attentive, sociable, and problem solving professional, we are eager to have you on our team!

RESPONSIBILITIES:

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification

Promote successful and long-lasting customer relations.QUALIFICATIONS:

Insurance industry experience preferred

Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred

Experience managing client relationships

Interest in marketing products and services based on customer needs

Excellent communication skills - written, verbal, and listening

Dedicated to outstanding customer service

Able to anticipate customer needs

Able to effectively relate to a customerBENEFITS:

Paid time off (holidays and personal/sick days)

Salary plus bonuses- Commissions also available

Health benefits

Growth potential/opportunities for advancement within my agency