Host

Job Description

Hiring Immediately: Host!

Benefits:

BCBS health insurance & other options including dental

Employee Assistance Program (EAP)

Restaurant discounts

Opportunities for career growth

Located in the heart of Pike & Rose in North Bethesda, Summer House presents an escape to the warmth and laid-back vibes of the West Coast. The California-inspired menu highlights simple, market-driven ingredients with a focus on local & sustainable farming. The California-inspired menu highlights simple, market-driven ingredients with a focus on local & sustainable farming. With a focus on communal dining, a variety of menu items ranging from surfer-style tacos to fresh vegetable plates and salads are meant to be shared. Summer House’s curated and extensive wine list that focuses on the California’s distinct regional varietals and independent vintners. Other offerings include summer-inspired craft cocktails and zero-proof cocktails along with a selection of draft! and bottled beers.

Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

Hosts are responsible for the initial, warm greeting and seating of guests, answering telephones, taking reservations and messages, maintaining accurate guest counts and wait times and saying goodbye to all guests. Assist with Coat Check duties as directed.

Essential Functions

Warmly greet and seat guests in the restaurant

Answer telephones, and take orders, messages and reservations

Available to work a variety of hours, days and shifts, including weekends

Safely and effectively move chairs, tables, highchairs and booster seats

Safely and effectively use and operate all necessary tools and equipment

Ability to communicate in English in order to perform and follow job requirements in written and spoken direction

Multitask calmly and effectively

Work in a confined, crowded space of variable noise and temperature levels

Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds

Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

Ensure the overall guest experience exceeds expectations and anticipate guests’ needs

Greet guests with a warm, sincere smile

Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy

Assist with clearing, cleaning and resetting tables and maintain restrooms

Sell and accurately account for gift cards

Answer telephones, and take orders, messages and reservations

Use proper phone and voicemail etiquette and guidelines

Understand and respond knowledgeably to questions about the restaurant and menu

Follow all steps of service

Understand and follow the food allergy procedure and special orders/restrictions

Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems

Comply with all safety and sanitation guidelines and procedures

Successfully complete alcohol awareness training

Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook

Get along well with others and be a team player

Other duties will be assigned as needed