Job Description
Job Function:
Schedules employees under direct supervision at proper staffing levels; watches labor cost daily to ensure efficiency in scheduling
Ensures restaurant adheres to all standards as outlined by brand or hotel franchise
Conducts pre-shift meetings to inform staff of daily events; reviews daily specials
Maintains standards of food and beverage quality and guest services; resolves guest complaints
Assists sales, and banquet staff with banquets, social parties and special events
Works closely with Sales Office to assure all details of functions are completed properly
Monitors expenses to keep within budgeted guidelines and assists the general manager in developing the annual operating budget
Responsible for all front of house, back of house and banquet operations
Responsible for all ordering and inventories as well as menu creation and design
Requisitions food and equipment, giving specifications, quantities and quality descriptions.
Responsible for hiring, terminating, disciplinary actions, performance evaluations, training and development, and scheduling employees maintaining adequate staffing levels while adhering to labor standards guidelines
Monitors performance of the restaurant through analysis of guest feedback and financial reports; initiates corrective action
Ensures proper service of clients during the banquet, assuring function is supervised until completed
Responsible for monthly inventories. Initiates programs to reduce breakage and loss in China, Glass and Silver
Promotes programs to increase sales through employee incentive plans and programs to increase customer satisfaction
Maintains open lines of communication with all employees and departments
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction
Conducts training classes regarding safety, security, department procedures and service guidelines
Ensures all required paperwork is completed as required by the state, brand and franchise
Responsible for proper posting of all Banquet charges
Participate in development of the annual budget; develop short and long term financial operating plans
Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws
What we're looking for:
Culinary school or equivalent work experience
A minimum of two years food and beverage and/ or hospitality related work experience required
OnQ, Agilysys, SevenRooms knowledge a plus
What to expect in your first few months:
First, you will become familiarized with the property and your associates! From there we'll have you work within the hotel food and beverage operations where your leadership will really shine! As you continue to work in this role, you'll become a key contributor to the hotel's success!
The perks working for us:
Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits
Paid time off for full AND part time associates
Travel discounts at hotel partners and franchises around the world
Participation in our Wellness program
On-demand pay opportunities for instant pay between paychecks
Leadership development program and growth opportunities
How to apply:
Join us! Submit your application online!
Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.
About Lodging Dynamics:
Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.
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