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Substitute Busser

Company:
Omni Hotels & Resorts
Location:
Manhattan, NY, 10022
Posted:
May 09, 2024
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Description:

Location

Berkshire Place

This luxury New York City Hotel allows you to experience the sophistication of an Upper East Side residence with an enviable location in the heart of Midtown Manhattan. The Omni Berkshire Place is steps away from Fortune 500 companies and some of the city’s most illustrious sites like Fifth Avenue Shopping, St. Patrick’s Cathedral, Rockefeller Center, Central Park, and Broadway Theatres. Combining modern technology and fresh contemporary décor, the reinvented New York City accommodations have a residential feel that will appeal to both business and leisure travelers.

The Omni Berkshire Place’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Berkshire Place may be your perfect match.

Job Description

This position is responsible for providing extraordinary guest service at all times. This person will be communicating with guests, servers, and management in order to provide extraordinary service. This person will be working directly with all service members and be responsible for bussing and resetting tables. This person will also be responsible for designated side work as assigned and requested by management and perform any other job related duties as assigned by management.

Responsibilities

Maintain good grooming and personal hygiene; be ready to work and on time

To comply with food handling standards

To completely understand and execute Bob’s service standards

Must be “TIPS” certified

Perform all opening and closing side work, which includes, but is not limited to the following:

Fold napkins.

Wipe and fill salt & pepper shakers

Prep Butter

Prep Pickles

Fill oil & vinegar bottles

Stock sugar cadies

Wipe down check presenter and pre-stuff with comment cards

Restock waiter station with rolls of paper for printer

Place & light candles in votives and set them on tables

Sweep and/or vacuum floors of any debris including under the tables accordingly

Stock all tablecloths and napkins

Attend mandatory pre-shift meeting to review menu, specials, 86’s, VIP guests, special instructions and all other pertinent information

Attendance and participation in training sessions

Ensure the prompt, courteous service to all guest maintaining a professional attitude at all times

Be friendly and helpful with all guests. Refer to the guest by names whenever possible

Polish and stock all silverware, flatware and glasses for the restaurant, bar and the cooking line

Assist servers in bussing tables

Assist servers in bringing soiled dishes, glassware and utensils to the dishwashing station in the kitchen and separate (breakdown) in the appropriate manner

Assist servers in clearing and resetting tables when guest leave

Empty trash receptacles behind the bar, service stations, and bussing stations

Empty dirty linen behind the bar, service stations and bussing stations

Refill ice bins behind bar and before and during service

Fill wine buckets with ice

Restock and supply refrigerators

Bring tablecloths & napkins to be folded. Help fold napkins during slow times

Bring up coffee, tea and sugar products so that the coffee station can be restocked

Assist in cleaning of the restaurant. For example, wiping down shelves, cleaning low boy fridges, breaking down coffee stations

Complete any other duties required by Management

Remain in the designated work area during shift

$15.99 - $21.33 Hourly

Qualifications

Must be able to work a flexible schedule to include weekends and holidays.

2 years previous experience in a 4 diamond hotel or restaurant environment

Previous Micros experience preferred

Ability to carry up to 30 IBS

Ability to stand for extended periods of time

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to .

Berkshire Place

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