Associate (Anaheim, CA Location)

Job Description

TruConnect is looking for a motivated full-time Associate. We are seeking talented sales professionals who are passionate about making money and advancing their careers.

You will help customers select and purchase a wide variety of wireless communication devices and accessories. This is a great opportunity to join a growing company where your career goals can be established, achieved, and celebrated.

Job Duties:

Perform face-to-face quality sales at various field locations, and the retail store

Understand and be compliant with government programs, such as California Lifeline and Affordable Connectivity Program (ACP)

Generate sales by offering wireless prepaid products, upgraded handset offers, data top-up, and special promotional offers.

Provide professional and friendly customer service to existing customers and assist in troubleshooting handset issues or answering general questions

Process top-up payments, devices, and accessory purchases

Follow proper cash handling procedures and accurate cash reporting

Available to work flexible hours including evenings, weekends, and holidays

Help maintain presentable field set-ups by displaying all products

Assist in keeping track of physical inventory and providing daily reports of sales activity

Achieve and exceed monthly individual sales goals

Complete special projects and perform other duties as assigned by manager

Handle and resolve customer service issues

Other duties as assigned

MUST BE AVAILABLE TO WORK WEEKENDS

Required Qualifications:

Education Level: High School Diploma, GED

1 - 2 years of face-to-face customer service

Basic computer knowledge and basic knowledge of using a tablet

Dependable transportation

Excellent communication skills (verbal and written)

Preferred Qualifications:

1 - 2 years' sales experience

Fully Bilingual (Spanish/English)

Telecommunications background

Works well under pressure within a competitive team environment

Retail, sales or other customer service-related experiences

Physical Job Demands:

Primarily work outdoor/field locations

Ability to stand/sit for long periods of time

Ability to travel to field locations assigned.

Ability to set-up and transport field sales materials: table/tent/posters/inventory/etc.

Work outdoors for special events

Must be able to type on a computer keyboard or tablet

Must be able to lift/move 30 pounds

Must be able to drive a vehicle

Must be able to stand for long periods

Benefits:

401(k)

401(k) matching

Medical insurance, including PPO & HSA

Dental insurance

Vision insurance

Flexible Spending Account(s)

Free Life & Long-Term Disability Insurance

Free Identity Theft Protection & Travel Assistance

Access to corporate discount program

Flexible schedule

Paid time off (sick, bereavement, and Flex PTO)

Parental leave