Technical Architect-Salesforce

Grazitti Interactive is a global digital services provider leveraging cloud, mobile and social media technologies to reinvent the way you do business. Since 2007, Grazitti has been helping companies power their businesses with its marketing automation and cloud innovation services.

As a global consultancy, we have strategic partnerships with technology pioneers like Marketo, Salesforce, Google, Alteryx, Microsoft, Adobe, Lithium, Optimizely, Acquia, Shopify and Jive. We combine these platforms with our innovative approaches to provide effective, result-oriented solutions to our clients. We have been helping hundreds of global companies to transform their business technologies and save millions.

We are looking for proficient Salesforce Technical Architect

The Salesforce Technical Architect will work as part of the Digital Platforms CRM IT team to support and enhance the Salesforce implementations for Client B2B and Retail business groups.

Employment Type

Contractual-Remote

Experience

Around 9+ years of IT experience.

Attributes and Skills Required: -

consideration, you must bring the following minimum skills and behaviors to our team:

least 9+ years’ experience working in the IT industry

years of experience designing complex, high transaction volume, enterprise-wide business solutions on the Salesforce Force.com platform using Apex, Visualforce and Lightning

years of experience with Salesforce.com's, support and service business processes with implementation experience in custom applications leveraging Salesforce Platform. Integration experience with other cloud-based platforms and services, including any subscriptions system is a plus

understanding of best practices in CRM usage and ability to bring a consulting approach to help business solve issues and challenges

understanding of web technologies, such as HTTP, JavaScript, AJAX, HTML, DHTML, CSS and a strong understanding of Object-Oriented design and programming concepts

understanding of Salesforce Declarative, Programming and Administration (develop code, custom objects, Lightning components, Visualforce pages, Apex, reports, workflows, assignment rules, and more)

of APEX triggers/SOQL queries and stored procedures

with Salesforce.com Web Services APIs

or Strong understanding of Salesforce Visualforce Sites and Communities

on Integration/Middleware tools such as Workato and MuleSoft

on integrated technologies Jira, Marketing Automation, Cloud Solutions is a plus

Platform Developer & Designer certifications

In addition, preferable skills and behaviours include:

Developer or SQL certification

experience using standard HTML/CSS/JavaScript practices

to work in a fast-paced setting and prioritize among competing tasks and assignments

be a self-starter, with the ability to work independently without constant supervision and micromanagement

be able to work flexible hours to collaborate with Global IT and business team members

analytical, organizational and problem-solving skills

written and oral communication skills

customer service mentality while being curious, methodical, rational, analytical, and logical.

Roles and Responsibilities

with Salesforce Developers, Business Analysts, other Architects and IT subject matter experts to advise and solution multiple projects in Salesforce Sales B2B & Retail and Subscription services.

with functional and internal teams to share information, build consensus, and help ensure work aligns with internal strategic priorities to achieve common goals and determine how best to implement solutions (decisions around declarative vs programmatic vs AppExchange, etc).

a part of IT CRM team and work with the IT and Business Groups to analyze and review business, functional, and technical requirements & issues, design solutions, plan and execute future releases

in project team meetings and communicate effectively with peers, architects, system analysts, business analysts, project managers, quality control, and across other technology team boundaries, reporting project status as required

technical solutions for new projects and integrations while assisting with the existing technology portfolio through proposing improvements and alternatives

and develop solutions primarily on the Salesforce platform based on business requirements using Lightning web components, Apex, SOQL and other emerging standards

existing integrations between Salesforce and other boundary systems using Salesforce & 3rd party APIs, develop new interfaces as needed

and develop code according to specifications and standards

as an escalation point for technical issues

Other Key Responsibilities

Adherence to internal QMS (Quality Management System) procedures & Information Security Controls according to implemented ISMS (Information Security Management System) of the Organization.

Report immediate Reporting Manager/Supervisor related to incidents, suggestions, issues related to ISMS.