Front Desk Associate/ Receptionist

About SPJIMR:

S. P. Jain Institute of Management and Research (SPJIMR), established in 1981 in Mumbai, is a leading postgraduate management institute, recognised by Financial Times Global Rankings as India’s #1 business school, by Business Today as one of the country’s top five business schools, and by the Positive Impact Rating, a Swiss association, as one of the top five business schools worldwide in terms of social impact.

Job Duties:

Greet and welcome guests as soon as they arrive at the office and answer any questions visitors have

Direct visitors to the appropriate person and office

Answer, screen and forward incoming phone calls

Maintains the phone directory

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Provide basic and accurate information in-person and via phone/email

Keep detailed and accurate records of visitor requests and of calls received

Receive, sort and distribute daily mail/ courier deliveries

Support the Travel Desk team as per requirement

Perform ad-hoc administrative duties

Location: Andheri West

Education: Graduation Mandatory

Experience: Proven work experience of atleast 3 years as a receptionist / Front Office Representative/similar role

Skills/Capabilities required:

Customer service attitude

Excellent written and verbal communication skills

Multitasking and time-management skills, with the ability to prioritize tasks

Ability to be resourceful and proactive when issues arise

Punctual