LO Assistant

Job Posting

As a Loan Officer Assistant for our Richmond, VA location, you will supports a Loan Officer by ensuring loan files are complete and loans close as scheduled. Supports the marketing activities of the assigned loan officers and provides administrative support.

This role offers a flexible hybrid work arrangement, allowing you to split your time between remote work and our Richmond, VA office

What you will do:

Loan Officer Support

Assists Loan Officer in preparing preliminary loan packages for processing by obtaining missing documentation and other information from customers

Utilizes information gathered by the Mortgage Loan Originator to prequalify customers by utilizing various industry automated underwriting “AUS” portals to check eligibility

Responds to customers’ general questions regarding policy and procedures in the absence of the Loan Officer excluding all licensable activity

Works with appraisers to obtain official appraisal

Updates customers, real estate agents, and titles companies on the loan’s progress

Coordinates and schedules loans closings

Maintains Loan Officers’ databases of customer information

Assists Loan Officers with marketing campaigns through mail, email, and internet

Performs other administrative tasks, such as faxing, emailing, making telephone calls, to support the Loan Officer

What we are looking for:

2+ years of related experience

NMLS License preferred

Prior mortgage lending or related sales experienced preferred

Encompass experience

Solid knowledge and understanding of conventional, government (FHA/VA) and Jumbo loan requirements

Solid knowledge and understanding of state and federal real estate lending regulations

Solid knowledge and understanding of customer service and intrapersonal best practices

Demonstrated experience working in a fast paced and changing environment

Demonstrated experience with MS Office products

Demonstrated experience analyzing and interpreting data

Demonstrated experience making solid business decisions with available information

Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines

At Fairway, we are committed to cultivating, fostering, and preserving a culture of diversity, equity, inclusion, and belonging. We do this with dialogue and advocacy through voluntary employee-led resource groups and corporate-sponsored events. We strive to attract, recruit, hire, develop, and retain the very best employees at all levels. Fairway is committed to embracing talent and supporting a culture of inclusivity, reflective of Fairway's Core Values.

Fairway is an equal opportunity employer & is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

What Fairway can offer YOU!

Competitive compensation

Benefits include medical and dental insurance.

Life and Disability insurance

Matching 401k

Employee Stock Ownership Plan

Paid Time Off plus company-paid holidays

Employee discounts for wellness, pet insurance, auto and homeowner’s insurance, and MORE!

#LI-DNI

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