Senior Business Consultant

A named leader by Forrester in the sales performance management space, Varicent was founded in 2005 when we pioneered sales performance management software.

Evolving quickly to become the fastest growing software company in North America according to Deloitte’s Fast 50™ in 2010, Varicent was acquired by IBM in 2012 and has since been re-founded as an independent global business serving mid-size and enterprise clients with our full suite of solutions to assist in smarter territory and quota planning, efficient lead to revenue operations, and the fastest and most flexible way to pay sellers accurately and on-time.

We are looking for talented, driven people that can make an impact across our organization.

Moving at our pace brings a lot of change, complexity, and ambiguity.

Varicenters are comfortable being uncomfortable.

Before you apply, consider if you : · Respect diverse backgrounds and perspectives.

· Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change.

· Bring critical thought and opinion — and embrace differences and disagreement to get work done and move forward.

At Varicent, we are committed to fostering a diverse and inclusive workplace.

We believe in equality and recognize the value that diverse perspectives bring to our team.

The Team Our Professional Services team strives to be the best provider in the SPM space through a focus on Trust, Reliability and a Customer First approach.

As the largest customer facing organization at Varicent, it is our responsibility to ensure that our clients feel supported, empowered, and appreciated.

Consistently going above and beyond is a difference maker and rooted in each decision we make.

The Opportunity The Senior Business Consultant for ICM, under the direction of the Project Director, is primarily responsible for successful project delivery.

From discovery to project completion, you will lead project teams to execute and guide our clients through their implementation experience.

What You'll Do:

Use industry experience to gather and document thorough business requirements

Consume and analyze large amounts of data

Configure Varicent products based on customer requirements

Make sure all deliverables arrive in good order, on time, and fulfil customers’ requirements

Communicate the progress to both internal and external stakeholders

Author thorough solution documentation

Collaborate with our team to achieve sustainable project and product growth

Enable your customers to effectively use and maintain their Varicent solution

Develop Extract/Transform/Load (ETL) processes for data preparation

Document and communicate project status regularly to the Project Management team

Coordinate and communicate with the customer’s project manager and project resources

Guide customers towards proven / recommended approaches to satisfying their business needs

Proactively contribute to the evolution of Varicent products

Travel to client sites domestically or internationally as able based on COVID-19 accessibility

What You'll Bring:

At least 7 years of experience in IT Consulting, Enterprise Software Implementation

Bachelor’s Degree or higher in a technical field or a related business discipline

A strong leader with a track record of leading large, complex software implementations

Strong business communication skills (multilingual is a plus)

Customer-centric – ability to empathize with customers and understand their needs at every stage of the product development

Prior experience with Query Based Languages and Relational Databases

High energy with a drive to succeed

Initiative and ability to work with minor oversight

Ability to adapt to evolving and changing processes

Preferred: Strong understanding of Sales Performance Management domain

Preferred: At least 4 years of experience implementing Sales Performance Management solutions

Success Factors:

Within 1 month, you will

Participate in new hire training, bootcamp

Orient yourself with Varicent delivery methodology and key deliverables

Complete Varicent Certification

Have a good overview of the market, the customers, and the user personas

Within 3 months, you will

Be engaged on a full-time project

Increase familiarity with key Varicent modules

Complete build and configuration of intermediate or advanced deliverables within a project

Participate in the Test phase of a project to diagnose and resolve defects

Within 6 months, you will

Lead medium-to-large scale implementation projects

Participate in knowledge-sharing sessions within your immediate and broader teams

Mentor new hires on product implementation and project methodology

Stay up to date on product improvements

Within 1 year, you will

Prescriptively guide customers toward recommended approaches to satisfy requirements

Providing technical governance and quality control over delivered work by yourself and other team members

Present a project success presentation to the larger Professional Services organization

Be able to demonstrate the success of your work through customer feedback and internal feedback

Become a subject matter expert in several aspects of Varicent ICM

Be able to provide accurate product feedback to Project Management teams

Benefits

An annual education allowance

No meeting Wednesday; Flex Fridays

Generous time off (including your birthday)

Employee and Family Assistance

Amazing colleagues to learn from

Full Time

Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact