Service Coordinator

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future!

We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

Our Industrial Refrigeration (IREF) division delivers project solutions, maintenance & service solutions that support our customers manufacturing, cold storage and R&D testing requirements. We are the OEM for SABROE, Frick Compressors & York products with trained engineers located nationally providing project solutions along with planned, preventative & reactive works to our target markets being meat, poultry, food manufacturing, beverage, cold storage, general manufacturing, leisure, pharmaceutical & automotive.

What we offer

Competitive salary

Permanent, full time contract (Mon-Fri work week)

25 days of Annual Leave plus Bank Holidays

Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme and discount on Johnson Controls security products

Dedication to safety through our Zero Harm policy

Access to business resource groups

How you will do it:

Overall Engineer scheduling

Engineers Utilisation (Time & Attendance)

Engineer Planner Management

Engineer Timesheet Processing

Raising Jobs – Maintenance, Quoted & Reactive

Parts Ordering

Communicating with Customers (Verbally and in Writing)

Obtaining Customer POs

Key Customer - System Management

Maintaining Customer KPIs

Customer Invoicing

Customer Quotations / Estimates (Driven from Engineer Timesheets)

WIP Management

Maintaining Engineer Training Matrix

Accounts Receivable / Payable Management

EHS Management

FGAS Legislation Compliance

What we look for - essential:

Strong organisational skills

Focus on customer engagement & management

Ability to prioritise workload

Capable of working without documented procedures and with limited supervision.

A committed ‘can do’ positive attitude with the ability to integrate and work as a member of a team

A willingness / ability to adapt and learn in an ever-changing environment

What we look for – preferred:

Experience in a similar environment

Technical knowledge / background

To easy apply please look for APPLY box and click or contact

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