Director SRE

Job Summary

Job Description

What is the opportunity?

The Director of SRE will be responsible for the vision, design, development, implementation, and support of Site Reliability Engineering (SRE) solutions for all applications across a line of business within CNB (City National Bank), an RBC company. This individual is expected to lead a team that drives technology transformation for a business vertical and collaborates with teams across other lines of business to drive strategic priorities, improve risk profile, serve as an agent of change to meet evolving business and regulatory requirements. The incumbent will need expert knowledge and extensive experience leading an application development and/or technology operations organization to ensure operational excellence and maximum platform stability through consistent practice of building and operating reliable systems at scale.

What will you do?

Set vision for SRE product-base (i.e., chaos engineering, anomaly detection, self-healing resiliency, etc.)

Partner closely with development teams from early in the development lifecycle to ensure connectivity and shared objectives to build more resilient and supportable platforms

Responsible for ensuring maximum system availability and rapid and precise remediation to issues with a bias towards automated system to curb impact of disruptions to our clients

Proactive management and governance of our technology investment through a systematic metrics bases approach to drive improved scalability, performance, and efficiency

Define License to Operate (LTO) and adherence to this standard to improve the soundness of our operating environment

Provide expertise, direction, coaching and development to build the team capability

What do you need to succeed?

Must-have

Bachelor’s degree in Computer Science, Information Technology, Engineering, or related breadth of experience

Prior in-depth experience in supporting large-scale, enterprise-wide banking platforms

Extensive experience in a variety of environments (Cloud, distributed and mainframe, business workflows, and Services/APIs, databases).

Proven ability to manage vendor and 3rd party relationship to optimize services and ensure effective technology solutions

Proven experience in a senior leadership position with a track record of successfully managing complex enterprise environment and driving continuous improvement. Typically requires 10 -12 years of related experience in Software Engineering (SDLC, Architecture, Design, Development, working knowledge of high-level languages such as Python) and Operations (SRE, DevOps, Cloud, Data) with 4 to 7 years of people management experience

Hands-on experience in a variety of SRE languages and tools (i.e., Ansible, Dynatrace, Moogsoft, PagerDuty, ServiceNow, Elastic, Logstash, Kibana, Blue Prism, Catch Point, Grafana, etc.)

Nice-to-have

People leadership experience in the context of SRE and/or Application Development teams

Industry-specific certifications, especially in SRE, are highly advantageous

Certifications in cloud platforms, DevOps, microservices, and AI/ML also preferred

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits

Continued opportunities for career advancement

World-class sales training, coaching, and development opportunities

Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training

Opportunity to achieve great success and grow your career with RBC

Job SkillsBusiness Process Improvements, Creative Visioning, Information Technology (IT) Infrastructure, Information Technology Trends, IT Architecture, IT Service Management (ITSM), Long Term Planning, Software Release Management, Strategic Thinking, Systems Software

Additional Job Details

Address:VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVER

City:VANCOUVER

Country:Canada

Work hours/week:37.5

Employment Type:Full time

Platform:Technology and Operations

Job Type:Regular

Pay Type:Salaried

Posted Date:2024-05-08

Application Deadline:2024-06-06

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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