Program Manager

Primary Skills: Project Management, ServiceNow Integration/Implementation, Agile

Contract Type: W2 only

Duration: 18 months

Location: Orlando, FL (#LI-Hybrid- 4 Days/Week onsite)

Pay Range:$80- $85 per hour

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JOB RESPONSIBILITIES:

We are seeking a Senior Technology Program Manager for Business Automation Platforms (BAP) to be an integral part of a solution delivery team, managing a range of enterprise Service Management product strategy and execution programs/projects. This key role involves partnership and collaboration with technical delivery leaders, project managers, and business teams, focusing on ServiceNow and Salesforce platforms across a large-scale matrix organization. The successful candidate will drive initiatives from planning and requirements gathering through to execution and implementation, ensuring projects meet time, cost, scope, and quality parameters.

Manage multiple enterprise Service Management product strategy and execution programs/projects for ServiceNow and Salesforce platforms.

Collaborate with technical delivery leaders, project managers, and business teams to manage end-to-end program delivery.

Serve as a PMO program leader to Business Automation Platform project managers, offering Project Management methodology support, mentoring, and portfolio reporting.

Lead integration projects, driving initiatives from planning, requirements gathering, through to execution and implementation.

Facilitate technical conversations to identify issues/risks and mitigate them throughout the course of the initiative.

JOB REQUIREMENTS:

Proven experience in Project Management within large-scale matrix organizations.

Strong familiarity with ServiceNow and Salesforce platforms.

Demonstrated ability in leading business automation and integration projects. ABOUT AKRAYA

"Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment. Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members. We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space. Let us lead you to your dream career, join Akraya today!"