Intern - IT Program Management Office (PMO)

About Us:

Girl Scouts of the USA

Founded in 1912, Girl Scouts of the USA (GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums across the country and the world have gone on to achieve incredible things and make a tremendous impact in fields ranging from public policy, medicine, journalism, and athletics to international relations, science, technology, art, and entertainment.

As a mission-driven organization, Girl Scouts of the USA champions girls as they explore their worlds, try new things, and develop the courage, confidence, and character to make the world a better place. From stargazing during a first overnight camping trip to building robots, navigating a rocky hiking trail, working together on a community project, and learning about the importance of environmental stewardship, Girl Scouts of all backgrounds and abilities can unapologetically be themselves as they rise to meet new challenges and discover the issues that matter most to them. Along the way they learn the power of friendship, connection, and teamwork.

Girl Scouts are doers, innovators, problem-solvers, creators, and dreamers, and the GSUSA team is here to center, support, and inspire them, working with 111 local councils across the country and USA Girl Scouts Overseas to deliver our life-changing Girl Scout Leadership Experience.

You Will:

The Girl Scouts of the USA Internship Program is a 10-week program focused on hands-on training in a variety of opportunities throughout the organization. You will be a part of a cohort of interns across the enterprise focused on projects that impact the business and girls everywhere.

Throughout this summer internship program, you’ll get exposure to real projects and challenges while gaining first-hand professional experience. At GSUSA you’ll gain access to a mission-driven and fast-paced work environment. You’ll also participate in networking and learning events with your fellow intern cohort.

This is a full-time program running from June 5 through mid-August, 2024. You must be available for the entire duration of the program.

We are seeking a Summer Intern - IT Program Management Office (PMO) to join our Technology Team. This is a hybrid role, with 2 days per week in the NYC office.

As GSUSA continues to grow and expand its digital presence, it is essential to have a well-managed and optimized project management system that can support our various teams and initiatives. Jira and Wrike are two of the most widely used tools for agile project management, issue tracking, and collaboration. However, these tools require regular maintenance and improvement to ensure they are aligned with our organizational goals and best practices.

Internship responsibilities:

Perform the following duties related to Jira and Wrike:

· User audit: The intern will review the list of active and inactive users in both Jira and Wrike, and make sure they have the appropriate access rights and permissions. This will help us maintain security, avoid unnecessary costs, and optimize user experience.

· Project audit: The intern will review the current and past projects in both Jira and Wrike, and make sure they are properly categorized, archived, or deleted.This will help us reduce clutter, improve performance, and enhance project visibility.

· Custom fields: The intern will review the custom fields in both Jira and Wrike, and make sure they are consistent, relevant, and useful. This will help us standardize data collection, reporting, and analysis across projects and teams.

· Maintenance calendar: The intern will create a Jira/Confluence and a Wrike maintenance calendar that will outline the schedule and tasks for regular system updates, backups, and checks. This will help us prevent system failures, data loss, and security breaches.

· Dashboard: The intern will create a Jira and a Wrike dashboard for maintenance/instance clean up that will display the key metrics and indicators related to system health, performance, and usage. This will help us monitor and troubleshoot any issues or problems that may arise.

· Landing page template: The intern will update the Jira and Wrike landing page template for all users that will provide a clear and consistent overview of the system features, functions, and resources. This will help us improve user adoption, engagement, and satisfaction.

· Confluence template: The intern will create a standard Confluence template for project status review that will enable project managers and stakeholders to easily and effectively communicate the progress, challenges, and outcomes of their projects. This will help us foster collaboration, transparency, andaccountability.

· Dashboard audit: The intern will review the 10.0 dashboard in Jira and make sure it is accurate, up-to-date, and user-friendly. This will help us showcase our achievements, impact, and value to our clients and partners.

· Filter audit: The intern will review the filters in Jira and make sure they are relevant, efficient, and reliable. This will help us streamline our workflows, prioritize our tasks, and manage our resources.

By hiring a summer intern who can perform these duties, we will be able to improve our project management system and enhance our organizational productivity, quality, and innovation. The intern will also gain valuable skills and experience in working with Jira and Wrike, two of the most popular and powerful tools in the market. This will be a mutually beneficial opportunity for both GSUSA and the intern.

We are seeking an undergraduate student pursuing a degree in Computer Science or other technology related field, with an interest in gaining experience with Jira or Wrike project management applications.

Essential Responsibilities:

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

WORK ENVIRONMENT: This job operates in a professional office environment.

POSITION TYPE / EXPECTED HOURS OF WORK: This is a full-time position. Days and hours of work are Monday through Friday with a 35 hour per week schedule.

SALARY RANGE: $18.00 - 20.00 per hour

What We Offer: Girl Scouts is powered by people, and we encourage our team members to be their best selves in and out of the office. We place a high priority on flexibility and offer competitive pay.

AAP/EEO Statement: GSUSA is an equal employment opportunity employer.

Permanent