Security Lieutenant - Jewett Orthopedic Institute - Downtown Complex

Position Summary:

Orlando Health Jewett Orthopedic Institute is one of the region’s largest orthopedic and sports medicine practices, providing comprehensive care for more than 250,000 patients each year. This August, the institute will open Florida’s first dedicated orthopedic hospital, featuring 75 private inpatient rooms, 10 operating suites with four virtually connected suites that can be used to train surgeons around the world, and a state-of-the-art research and innovation center with a 10-station bio skills lab and 3D printer.

In March, a new medical pavilion opened adjacent to the hospital and houses outpatient clinics, an imaging suite, physical therapy spaces and the largest orthopedic ambulatory surgery center in Florida. Expertise, technology and services come together under one roof and cover the whole spectrum of care — from prevention and diagnostics to therapeutic and surgical treatment options to physical therapy, rehabilitation and performance health. The institute also holds official medical roles with multiple professional, college and high school athletic teams as well as well-known sporting events and venues.

Jewett Orthopedic Institute is hiring for a Security Lieutenant to provide protection and security of hospital assets, and protection of the patients, visitors, and guests.

Responsibilities:

Maintain order, discipline, and security within assigned areas in the absence of the shift Captain.

Assists with the training of new officers and on-going training for current officers.

Provides input to the Captain for Security Officers’ performance reviews.

Communicates proper information regarding patient or non-patient needs to security team members.

Ability to maintain strict confidentiality.

Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.

Maintains compliance with all Orlando Health policies and procedures.

Participates in continual review of Security Policies and Procedures and recommends improvement changes.

Participates in monthly Quality Assurance (QA), Quality Indicator (QI) and related services.

Works with patients, visitors, and staff to resolve problems.

Ability to manage patients, visitors, and employees under extreme stress.

Always provides the highest quality of customer service.

Performs other related functions as assigned.

Qualifications:

Education/Training

High school graduate or equivalent.

Basic knowledge of Microsoft Word for report writing purposes.

Licensure/Certification

Must obtain a State of Florida Class “D” Security Officer License through the Florida Department of Agriculture and Consumer Services within 120 days of hire which must be renewed biannually before the license expires.

Must obtain Crisis Prevention Intervention (CPI) Certification within 120 days of hire which must be renewed annually before the certification expires.

Must obtain a Basic Security Officer Certification or higher level of certification through the International Association of Hospital Security and Safety within 120 days of hire and always maintained during employment.

Experience

Two (2) years security experience required.

One (1) year supervisory or leadership experience required.

Permanent