Terrain Sales Associate - Decor

Location:

This position is located at 1149 S. Main St., Walnut Creek, California, 94596 United States

Role Summary:

A Decor Sales Associate contributes to driving sales by naturally engaging the customer on common interests in home décor & gardening. They uphold terrain’s four promises: to welcome, to inspire, to inform, and to appreciate our customer.

Role Responsibilities:

Customer Experience

Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; actively shares details to promote terrain’s unique events

Shares product knowledge, new arrivals, and current trends to inform the customer and inspire their indoor and outdoor spaces

Delivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction

Teamwork + Communication

Contributes to the store by being positive, respectful, and helpful to others

Actively participates in daily meetings and projects; exhibits strong understanding of home and garden style that is reflective of the terrain brand

Takes initiative and works productively with the team to achieve common, collaborative goals

Visual + Business Operations

Upholds visual and operational standards while keeping the focus on the customer; supports team members across departments to maintain product standards and inspirational displays

Assists leadership team in receiving and placing new product; supports customer in-store, curbside, and local delivery

Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

Role Qualifications:

Terrain brand fan

Experience in customer service

Basic knowledge of home décor trends & gardening

Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks:

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit

Pay Range:

USD $17.00 - USD $18.00 /Hr.

EEO Statement:

Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

Permanent