Operations Manager, Food Industry, East London

Applicants are required to meet the following criteria:

Degree / 5 years experience at an Area Coach level and proven relevant performance

Previous experience in the quick service restaurant industry an advantage

Good communication skills in English

Good MS Office ability and valid drivers licenseThe successful applicant would be responsible for, but not limited to:

Contextualizing and implement strategic operational systems according to the vision and mission of the franchisee in the market

Review and present bench plans to stakeholders

Maintain operational standards as determined by Franchisor

Identify / develop candidates for succession planning

Ensure score card gaps are identified

Evaluate IR incidents / chair IR meetings and obtain HR input when needed

Ensure recruitment practices are aligned and conduct evaluations

Compile development plans and coach / develop subordinates

Identify capability issues, action and follow up

Customers ensure action plans are completed

Sales authorise plans / promotions; co-ordinate budgets; review competitor analysis reports; achieve KPIs aligned to franchise measures; drive sales; oversee maximising of sales / profit

Profits prepare and present business reviews; analyse profit & loss statements

General create / oversee operational business plan; collaboration with all relevant stakeholders; oversee HR, Finance / Marketing functions; address operational development of new stores; build business relationships; continuous analysis of restaurant performanceSalary: Market related