Front Counter Sales Representative

Front Counter Sales Representative

Watford, Ontario

Role Description

Reporting to the Store Manager, the Front Counter Sales Representative is responsible for creating a welcoming environment for our customers, responding to inquiries over the phone and via email, and is sales-driven in a fun team environment.

You will provide service quotes, process sales transactions, be a product and services expert, and more! You will apply strong communication skills that make customers feel welcome at our Watford location.

Your positive mindset, sales & and organizational skills, willingness to be cross-trained, and customer-first approach, will make you stand out and be successful in this role.

Job Responsibilities

Deliver excellent customer service and offer a positive first impression of the shop.

Confidently provide product information to customers in a friendly manner.

Provide pricing, recommend services and parts, and prepare and present customer quotations.

Review work orders with technicians, present and discuss any additional work needed with customers.

Book and order parts and tires needed for appointments.

Efficient and detail-orientated data entry skills are required to enter appointments and orders into POS/internal systems.

Job Requirements

Minimum of 1+ year experience in customer service, counter or inside sales role.

Valid driver’s license.

Demonstrate understanding of the automotive or related industry and aptitude for learning product knowledge.

Apply strong communication skills that make customers feel welcome.

Strong personal commitment to health and safety

Kal Tire Offers

This position pays $20 – 25/hr. We offer a clear path for career advancement with wage increases along the way.

An accelerated training program will be provided.

Dental, vision, prescription, massage therapy, EAP benefits, and more.

Profit Sharing program, RRSP matching, Paid vacation.

We provide a comprehensive paid training program and access to the latest skills to gain the necessary edge in today's market.

A perks program that offers employee discounts on tires, services, and more.

Working with a well-established company – Kal Tire is celebrating its 70th year in business, and we’re still growing!

Hiring Process

As part of our standard hiring process, prospective Team Members at the Job Offer stage will be requested to undergo a Canadian Criminal Record Check.

Our Inclusive Culture

At Kal Tire, we're dedicated to creating a workplace where everyone feels valued, included, and empowered to succeed. We believe in the strength of diverse perspectives and skills. We encourage applications from candidates of all backgrounds, identities, and experiences.