Design Director (Poatek - Brazil Applicants)

Design Director

São Paulo-SP, Brazil

Who We Are

In 2021, Poatek was acquired by WillowTree, an award-winning digital product consultancy recognized as one of the fastest-growing and best places to work in the United States. Now a TELUS International company, with offices across the globe, we continue to partner with the world’s leading brands, such as HBO, PepsiCo, Domino’s, and more, to design, build, and transform their digital products and strategies. We’re looking to grow our Poatek offices in Brazil with top talent excited to collaborate with team members across the globe to deliver innovative solutions for our clients.

Location and Flexibility

This is a hybrid role where you'll work from our São Paulo office two days per week or eight days per month. This setup promotes in-person innovation, collaboration, and connection with both local and visiting team members from other offices. Our flexible approach ensures that you can work from different locations while still enjoying the benefits of office culture.

The Opportunity

As a Design Director at Poatek, you’ll mentor, inspire, and grow individual product teams across our product consulting business of 100+ designers, researchers, and strategists. This is a unique opportunity to lead and directly influence creative direction without becoming removed from the design work itself. This role requires some travel to clients and other offices.

Responsibilities

You’ll take early ideas and set the tone for projects by designing seamless experiences

Provide meaningful guidance on everything from client communication to pixel-perfect details

Help designers push out of their comfort zone to create the best work of their careers

Use your strategic thought process to get clients excited about WillowTree’s capabilities

Collaborate and build relationships with cross-disciplinary teams such as engineering, content, and project management to orchestrate a smooth experience for our clients and teams

Define conceptual and visual direction for well-known brands

Validating your design decisions through first-hand research, user feedback, quantitative insights, and evolving best practices

Build relationships with clients and navigate your team through challenges that may interfere with executing the best product possible

Present and articulate design decisions to clients throughout all phases of the process

70% of your time will be spent working with your project team on mission-critical projects with Fortune 500 clients

30% of your time will be spent managing individual contributors

You’ll manage ~5–8 direct reports

Qualifications

10+ years in the design industry

C1 or C2 level of English Proficiency

You have been a long-term mentor or manager to other designers

You’re comfortable delivering growth feedback to teammates

You’ve shipped products that impact thousands (or more) users — and most recently you’ve been leading design teams

Solid understanding of the product development process, from problem definition to implementation

You have strong opinions about visual and user experience design while remaining flexible to new or differing perspectives

A portfolio that demonstrates an understanding of user and business needs, creative approaches to problem-solving, and a mastery of visual design

You’re still able to roll up your sleeves and push pixels when needed

Experience presenting complex ideas to clients and team members in a compelling and energetic way

You love working with clients, and they love working with you. You're empathetic to their needs and can bring solutions if problems arise

You think “Yes!” as you read our core values and design goals and are committed to maintaining and positively influencing our design culture

You’re a tech enthusiast. You love living in a world where tech and design meet

Why Poatek?

What We Offer:

Be part of an innovative consultancy with a human-centered culture with opportunities for ownership and professional growth

Competitive salary and benefits package (annual bonus)

Opportunity to work on innovative agile projects with other high-performing, passionate team members from all over the globe (international travel opportunities)

Collaborative work environment that encourages continuous learning and professional development (including English classes, support in national and international courses,

Flexible work hours and autonomy

Vouchers for health activities, food allowance, in-office snacks, drinks, and games

If you love IT as much as we do, we look forward to meeting you!

Equality is a principle here at Poatek. We are committed to building an inclusive team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Therefore we provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability.

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