Restaurant Supervisor

FILINVEST COMPANY: CRIMSON RESORT & SPA BORACAY

Restaurant Supervisor (Azure)

Scope and Responsibilities:

Monitors service cycle.

Controls Captain's Orders.

Monitors actual service rendered by staff.

Assists in service as required.

Defines level of customer experience for the restaurant and works daily to maintain and improve the service level.

Monitors presentation of food products; reviews areas of concern with Executive Chef.

Ensures that restaurant is clean and ready for customers at all times.

Analyses guest questionnaires.

Solicits customer feedback.

Analyzes customer feedback from the logbook.

Addresses customer concerns on a timely basis.

Qualifications:

At least one (1) year leadership experience in bar / restaurant of a hotel/resort

Have good background/ experience in Food & Beverage industry locally or internationally.

Certificate in Beverage Training / WSET is an advantage

Stocks and financial accuracy and resolution skills

Computer and POS proficiency