SERVICE ADMINISTRATOR - LEVEL IV

**Experience Needed:**

- Significant knowledge obtained through specialized training.

Education and Certifications:

- Technical trade school/vocational diploma or equivalent certification.

- Compliance with export controls or sanctions regulations may be required.

Qualifications and Skills:

- Strong verbal and written communication skills.

- Flexibility to work night shifts.

- Minimum of 2 years of experience in voice processes.

- Ability to independently manage end customers in North America.

- Utilize marketing research skills to identify optimal service locators.