Economic Empowerment Specialist

ORGANIZATION SUMMARY: World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S.

and across the globe.

We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement.

The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.

In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families.

Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.

POSITION SUMMARY: Are you a person of compassion?

An advocate for justice?

Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?

Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

World Relief seeks a highly talented Economic Empowerment Specialist to provide services to refugees and immigrants by helping them access government and community resources, preparing them for success with early employment, and economic self-sufficiency.

This position works closely with other program staff to provide comprehensive s and client-centered services in partnership with members of the local community and area churches that encourage self-sufficiency among those served.

This position will be responsible for case management and reporting, early employment development and assistance, budgeting and basic financial literacy, and other related requirements.

Role & Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Case Management Responsibilities:

Provide direct client care and goal-oriented case management to ORR-eligible refugees and other immigrants.

Ensure services, which support and strengthen clients’ motivation and capacity to become self-sufficient, are provided in a planned, effective and timely manner to eligible clients, according to program goals and in collaboration with other WRM programs and service lines.

Conduct evaluations to identify and address barriers to successful employment, resettlement and integration during the service period.

Refer clients to relevant WRM programs, ESL classes/resources, and other community agencies/resources as specific needs arise during the service period.

Provide Job Readiness Orientations on various topics relevant to employment, including:

Orientation to culture and expectations of work in the U.S.

Counseling clients about the benefits of early employment

Assistance with the process of applying for employment

Orientation to budgeting and other financial literacy skills

Assistance in navigating transportation solutions for employment

Monitoring clients’ ELT attendance to increase employability

Following up with clients after job placement to address areas of concern and ensure continued employment

Maintain at least monthly communication with clients through phone calls, emails and office visits.

Programmatic Responsibilities:

Collaborate with team members to develop and maintain systems, policies, and procedures for the Economic Empowerment department that comply with the systems and policies of WRM and grantors.

Participate in the design and execution of programs or courses geared towards client development for increased employability and skills.

Engage with volunteers, church groups, and service providers as it pertains to your work as an Economic Empowerment Specialist.

Complete reports, service plans, monthly reports, network calls and other tasks related to programs connected to TOR and ORR.

Maintain and complete detailed and accurate records of client files, case notes, and reporting records and submit monthly program reports.

Participate in staff meetings, ongoing training, and other staff development opportunities.

Actively work towards the mission of World Relief to “empower the local church to serve the most vulnerable.”

Knowledge, Skills, & Abilities

Demonstrated understanding of case management processes; extremely detail-orientated; excellent time management skills Proficiency in Kinyarwanda highly preferred

Strong verbal and written communication skills

Previous professional experience in social services sector strongly preferred

Previous case management experience preferred

Previous database experience preferred (i.e. Salesforce and Dynamics)

Skill and sensitivity working with people from various backgrounds and beliefs

Ability to work with minimum supervision and resolve problems/issues promptly and effectively

Ability to work well on a team in a synergistic work environment, a flexible and motivated team player

Ability to prioritize, multi-task and organize in a fast paced and fluid environment

Undergraduate degree strongly preferred

Requirements

Mature and personal Christian faith

Committed to the mission, vision, and values of World Relief

Desire to serve and empower the Church to impact vulnerable communities

Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document

Valid driver’s license and reliable access to an insured vehicle required

Ability to pass a background check and MVR check

Experience in computer skills (Email, Word, Excel, Microsoft 365, Teams, and Zoom)

Up to 25% domestic travel only required

Regular, Full-time

World Relief offers a competitive benefits package (25 hours + per week): - Medical, Dental, Vision - Offer 16 company Paid Holidays + 4 additional Personal days per year! - Paid Sick and Vacation Time - Paid Parental Leave (12 weeks for qualified employees) - FSAs: Medical & Dependent Care, & Commuter Funding - Supplemental Life Insurance (employee, spouse, and children) - Critical Illness, Hospital Indemnity, and Accident insurance policies - Legal Shield Insurance World Relief pays 100% for eligible employees: - Group Term Life (employee, spouse, and children) - Long Term & Short-term Disability - Accidental Death and Dismemberment (AD&D) - Long Distance Travel Insurance - Employee Assistance Program (EAP) World Relief - Retirement: - 401K & Roth - WR matches up to 4%, then an additional quarter percent up to 10% - Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year. World Relief Discounts (Immediately Eligible): - Verizon - Pet Insurance through Nationwide - Home and Auto insurance through Liberty Mutual - Working Advantage Discount Program - Active & Fit Gym Membership World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations · The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds. · Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information. · The employee frequently is required to sit, reach with hands and arms, talk and hear. WORK ENVIRONMENT: · General office setting. World Relief also offers hybrid and remote schedules for limited positions. · Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required. · Year-end archiving activities involve repeated lifting and bending. · Physical, emotional and intellectual demands · Equipment used: Employee computer (desktop or laptop), printer, and copier. · All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review. We are proud to be an EEO/AA employer M/F/D/V. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964. Legal Background in the United States World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer. In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.