Inside Sales Representative

Inside Sales Representatives in York, PA - Recent Graduates encouraged to apply!

$20/hr plus monthly commission!

Looking for outgoing, sales driven candidates motivated to grow their own business within our company.

Key Responsibilities:

· Achieves sales goals assigned by using customer target lists, CRM information, and product knowledge to meet customer needs and overcome objections

· Recognizes the benefit and achieves the performance standards established for the team including but not limited to dials, targets, on-the-spot sales and lead generation

· Responds timely and efficiently to inbound calls

· Closes sales on the phone with targeted customers to ensure placement of company products

· Effectively manages target lists to achieve the objectives assigned to each campaign

· Places orders with authorized company distributors on behalf of customers in an accurate and timely manner

· Enters direct business orders in CRM program in an accurate and timely manner

· Ensures order accuracy to minimize order errors

· Shares customer leads with appropriate field sales rep

· Recognizes the need for field sales rep intervention and conveys customer information to appropriate field sales personnel

· Conveys market intelligence and customer feedback to leadership team to develop improved promotions and programs

· Uses CRM software to schedule activities, record sales and document customer contacts

· Evaluates information to determine if feedback constitutes a complaint and transfers product complaint to the appropriate customer service group

· Takes initiative to develop skills by staying current on industry trends, product knowledge and new company developments

· Other duties as assigned or requested

Years and Type of Experience:

· A minimum of 1 year of experience in outbound sales activity is preferred, but not required

· Experience in resolving conflict and problem solving, sometimes in a stressful environment

Key Required Skills, Knowledge and Capabilities:

· Demonstrated ability to deal effectively with customers and strong telephone etiquette skills required

· Capable of working independently

· Capable of working on a computer up to 8-9 hours per day

· Requires the associate to be on a telephone up to 8-9 hours per day

· Ability to perform basic arithmetic computations

· Strong oral and written communications skills are required

· Knowledge of MS Office, including Excel and MS Word, or other similar data entry software.