Medical Receptionist

Job Description

Responsibilities

· Welcoming and greeting all patients.

· Answering a high volume of telephone calls while maintaining a polite manner and using proper telephone etiquette.

· Schedule incoming appointments for new and existing patients and visitors.

· Register new patients and update existing patient demographics by collecting detailed patient information including personal and financial information. Insurance data collection and verification.

· Facilitates patient flow by notifying the clinical staff of patients' arrival, being aware of delays, and communicating with patients and clinical staff.

· Checking out patients, including payment collection, referral processing, and scheduling appointments.

· Scanning and sorting medical documents.

- Advanced organizational skills.

· Responds to inquiries by patients, prospective patients, and referring providers in a courteous manner.

· Message clinical staff as needed based on patient or referring physician inquires.

· Responsible for keeping reception area organized and clean.

Qualifications

Minimum of two years’ experience in a busy Medical Office.

Must have experience handling high volume of telephone calls and handling a multi-system phone line.

Experience working with Electronic Health Records including taking messages.

Familiarity with Medical Terminology required.

Must have the ability to be organized, multi-task and prioritize while being detailed oriented.

Must have excellent customer service and communication skills.

Must have a positive attitude and be able to work as part of a team.Company Description

This is your opportunity to join the high-performance team that is Optimum.

Our team brings all available resources together to help our clients achieve their Optimum Self in any aspect of their lives, or in simple terms: to be as good as they can be for as long as they can do it. We are a world-class medical practice with specialties in gynecologic oncology, women’s health, regenerative medicine, and concierge services. We also offer the absolute best and most cutting-edge biohacking, fitness, world-class recovery and health modalities, private and shared office spaces, and conferencing centers. We serve our members, tenants and patients with the tools and technologies designed to help humanity achieve higher states of performance. These technologies were created to be used by high performers ranging from astronauts to professional athletes. We are here to democratize these opportunities and offer them to the New Mexico community. Optimum is here to create an oasis of success in New Mexico — a way better human experience.