Reservation Agent

Job Description

For 18 years, Premiere #1 Limousine Service has provided luxury transportation services in the Harrisburg, Hershey, York, Lancaster, Gettysburg and Carlisle areas. If you're looking for luxury, comfort, and worry-free transportation, this is the limo service for you!

It is the primary responsibility of the Reservations Agent to provide exceptional customer service to our clients as you facilitate the reservation process. All duties are to be performed in accordance with company policies, practices and procedures.

DUTIES

Phone Call Management

Quick and Accurate Reservations Entry

Providing Excellent Customer Service to all Clients

Providing Dispatch Support

Upselling Packages and VIP Services

Trip Management and Administration

QUALIFICATIONS

Knowledge of local area and routes strongly preferred

Excellent attention to detail required

Excellent customer service skills required

40 WPM typing skills required

Education: High School Diploma or equivalent required

Experience: 1-3 years related experience preferred

Certification/Licensure: N/A

Software/Hardware: An understanding of MS Office Applications

Job Posted by ApplicantPro