Maintenance Technician

Job Description

Description:

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Summary

Under the supervision of the Community Manager and/or Maintenance Supervisor, the Maintenance Technician is responsible for performing a variety of responsibilities including work orders, grounds and common area clean up and maintenance, and maintaining good resident relations.

The Maintenance Supervisor and/or Maintenance Technician are on-call for maintenance emergencies 24 hours per day, 7 days per week or as scheduled.

Reports To

Community Manager or Maintenance Supervisor

Primary Duties and Responsibilities

Providing excellent service to residents, guests, employees and contractors.

Completing all routine service requests within 24 hours at the direction of Maintenance Supervisor.

Ensuring the clean condition of the community at all times.

Maintaining the maintenance shop according to policy.

Reporting maintenance issues to the Maintenance Supervisor and Community Manager for review.

Assisting in other tasks as directed by the Maintenance Supervisor.

All other miscellaneous duties as assigned.Requirements:

Minimum Qualifications

High school graduate or GED certificate and experience in apartment maintenance preferred.

Ability to read, write, speak, and communicate in English.

Ability to work weekends or overtime as job requires.

Certificates, Licenses, Registrations

EPA Certification preferred, Universal preferred

City and/or State certification requirements must be met if applicable (i.e. pool operations, maintenance, electricians, etc.)

Certified Apartment Maintenance Technician (CAMT) preferred

Knowledge, Skills, and Abilities Required

High degree of neatness and respect for property and landscape combined with a willingness and desire to learn

Able to understand cleaning solution labels and use as instructed

Ability to read and comprehend simple instructions, short correspondence, and memos

Ability to write simple correspondence

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of weight measurement, volume, and distance

Ability to apply common sense understanding to carry out simple one- or two-step instructions.

Professional and energetic demeanor resulting from previous landscape, maintenance, or housekeeping experience

Good customer service skills

Good communication and listening skills

Able to be an effective team player and interact well with others

Organized and detail-oriented

Patient, even-tempered and works well under pressure

Effective time management skills

Able to maintain confidentiality

Able to follow directions from a supervisor

Able to understand and follow posted work rules and procedures

Able to accept constructive criticism

Willing to work in all types of weather conditions

Working Conditions

Work is performed in an indoor and outdoor field environment; travel from site to site; exposure to dust, grease, noise, fumes, noxious odors, gases, mechanical and electrical hazards, and all types of weather and temperature conditions. Primary functions require sufficient physical ability and mobility to walk, stand, and sit for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties; to climb unusual heights on ladders; to lift, carry, push, and/or pull moderate to heavy amounts of weight; to operate assigned equipment and vehicles; and to verbally communicate to exchange information. Possible to work long hours and odd schedules (weekends) in order to fulfill job duties. #zr #ft