Food Runner

Job Description

Core Job Responsibilities:

The Food Runner fulfills an integral role in the restaurant and acts as a point of contact between the Front and Back of the House. The Food Runner will be responsible for communicating food orders to Chefs, paying attention to order notations and ensuring that plate(s) presentations are of the highest standard.

We believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.

Everyone is an Ambassador– It is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.

Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.

Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.

Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.

Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.

Primary Job Duties: – Includes, but is not limited to:

Act as a liaison between the Front of House and Back of House team members.

Responsible for the setup, execution and service of the ice cream sundae cart during operating hours.

Ensure quality of food preparation and presentation meets department standards.

Maintain a clean, sanitized and organized work area.

Assist servers with clearing unused plate(s) and china in between food courses.

Ensure guests have a high-quality dining experience.

Rotate to other Food & Beverage outlets/venues, as necessary.

Ensure all Resorts World core values and property and department standards are implemented and applied.

Obtain and maintain position-specific licensing.

Use personal device/cellular phone for job related operational tasks, job duties, review company documents, etc.

Other duties as assigned.

Qualifications:

Required:

At least one year of previous food running experience in a similar or related field.

Ability to work varied shifts, including nights, weekends and holidays.

Ability to effectively communicate in English.

Polished appearance and demeanor.

Excellent customer service skills.

Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

At least 18 years of age.

Preferred:

Previous experience working in a large, luxury resort setting.