Job Overview
Account Director (AD) plays a key role in maintaining the clients’ stability and influences their potential growth.
AD will lead the day to day client engagement and develop strategic recommendations that address the client's business problems to solve in a marketing and consumer context. Manage a team of agency personnel to deliver on client needs and achieve favorable outcomes for the client that result in agency profitability / overall financial health. Work with Agency specialists to lead the client to new marketing solutions that they may not have considered in their own operations and planning processes.
Key Accountabilities
Client communication
Team management
Account planning and resource management /forecasting
Core Duties
In coordination with the line manager, responsible for ensuring client satisfaction and handling strategic issues or problem resolution of one-to-one marketing issues
Develop a comprehensive understanding of the marketplace and our client’s business including various media and distribution channels
Proactive engagement with client to improve existing services, in order to drive profitable client relationships
Be accountable for the security of our client’s business
Manage and ensure quality of our services to clients
Management and handling of key client briefs, projects and requests, including the refinement of the above
Typical day-to-day management of clients and their requests including presentations, documentation, and client activity administration
Ensure the excellence of projects; effectively manage and interpret client feedback; guide/lead Account Managers (AMs) and Account Executives (AEs) to implement projects smoothly and effectively
Support line manager in developing initiatives for new business or expanding existing business
Financial control of billings and third party costs
Write/proofread major communications materials including executive internal memos, executive speeches, Q&A, sensitive topic statements, pitch docs or press releases
Maintain high-level contacts within business and industry relations
Lead major offline activities/events and overall quality control
Provide account planning and strategic support to key clients
Provide clients counsel in the development of successful customer management strategies
Lead the team to write communication plan/PR plan
Understand industry/market trends and the success factors critical to the organization’s long-term sustainability and competitiveness
Understand the offering of the 6 Capabilities
Modify proposals based on changing business conditions
Drive the right client briefs for internal stakeholders, mainly strategy, creative and delivery teams
Take ownership of the quality of creative responses in conjunction with Creative Director
Ensure creative team motivation and working processes
Oversee project briefings (both written and actual briefing) and client approval
Provide creative judgement
Develop strong working relationships with AMs and AEs to ensure that once briefed the campaign/project moves forward smoothly
Be the first stop in resolving problems raised by AMs and AEs
Work with Business Director/Group Account Director to project future account team personnel requirements and overcome any existing issues
Assume responsibility, and demonstrate proactive and energetic working attitude
Take responsibility for management and motivation of account team members to allow them to achieve maximum potential
Abide by the WPP Code of Business Conduct
Qualifications
6+ years of related experience
Industry experience preferred
Team-leading experience
Excellent writing skills, strong presentation capabilities (proven media relations skills)
Strong verbal and presentation skills with the ability to speak knowledgably with high level executives internally and with clients
Detail-oriented, organized and dedicated; proactive and enthusiastic with an ability to juggle multiple tasks and meet deadlines; a quick learner
Knowledge of working software (Office 365, etc.)
Business to Native level in Japanese and English
About Us
VML & Ogilvy Japan GK was established in April 2019 as a partnership between Geometry Global and The Ogilvy Group to enhance our offering to brands in Japan in support of their business ambitions and marketing objectives. We believe in the power of creativity to drive meaningful change that delivers positive business outcomes. Now more than ever the ability for an agency to flex and adapt to clients changing needs is vital in the application of communications, brand experience, commerce and technology. Our blend of global and local expertise and marketing capability is designed to meet the challenges of today while setting our clients up for success from tomorrow and beyond.VML & Ogilvy Japan GK is a WPP company (NASDAQ: WWPGY).
VML & Ogilvy Japan GK embraces and celebrates diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide creative agency that represents global clients. The more inclusive we are, the more brilliant work we can create together.
At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teams with purpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities – and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.