Senior UI/UX Designer

Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.

What We Need

The NetBrain Product Management team is seeking a User Experience Designer to help us create the next generation of innovative network management software. We’re looking for a detail-oriented Mandarin speaking designer with expert level command of design methodologies.

The Impact You’ll Make

In this role, you will work closely with product management team and customers to gain a comprehensive understanding of user behavior and needs within network industries. Your primary focus will be expediting design evolution through wireframes, prototypes, research, and other methods. Your success in this role will help us to create a better customer experience for some of the largest enterprises in the world.

What You’ll Do

You will define innovative, intuitive and elegant solutions for web-based applications for network engineers and IT managers.

Work with product manager, developers and designers to understand business requirements, identify the right problems to solve and conceptualize the user experience and interface.

Clearly and quickly deliver ideas to cross-functional teams, push development boundaries where possible while accommodating technical constraints as appropriate.

Provide iterative design sketches, mental model, user flows, wireframes and high quality prototypes to describe navigation schema, user tasks, and user journeys for product features or enhancements.

Support and collaborate with development teams during development of products.

Perform design QA testing to ensure that the final development aligns with design specifications and integrity.

Conduct lean user research via industry-standard methodologies to gather user feedback.

Who You Are

A Bachelor's degree, with a STEM concentration.

5+ years’ working experience designing rich internet applications and/or enterprise software.

Detail-oriented mentality and hands-on experience in conceptualize, visualize and design user experiences in highly collaborative and agile driven teams.

Ability to take complex technical information and apply design thinking methodologies to make it understandable.

Ability to produce designs at a variety of fidelity levels and work on quality assurance throughout the design and development cycle.

Experience of design system, iconography and visual design principles.

High proficiency in Figma, Sketch, Zeplin, Adobe Cloud Application Suite.

Fluency in Mandarin is a plus.

At NetBrain, we value innovation, collaboration, and customer-focus and we can only live those values through a culture that encourages diversity, equity, inclusion and belonging. It is our mission to hire great people regardless of skin color, gender identity, gender expression, religion, age, disability, marital status, veteran status, national origin, or any other consideration made unlawful by applicable laws. NetBrain is proud to be an Equal Opportunity Employer. We hope that you will apply to a job here that excites you no matter how you identify.

NetBrain invites all interested and qualified candidates to apply for employment opportunities. If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: and we will be happy to assist you.