Patient Services Manager 2

Unit Description:

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day!

Sodexo is seeking a Patient Services Manager 2 for Fairview Southdale Hospital located in Edina, MN. This hospital provides expansive acute-care services for 300-beds.

Registered Dietitian preferred!

The successful candidate will:

evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction

successfully manage and program Sodexo’s patient menu software (Healthtouch) to meet needs of all 9 hospitals

drive Performance Improvement and Quality Management projects

oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery

collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience

perform tray assessments to ensure food quality and presentation and tray accuracy

perform management functions that include leading a team of hourly associates including employee development

Is this opportunity right for you? We are looking for candidates who have:

excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies

passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily

knowledge of nutrition and specialized diets

experience with oversight of diet offices

strong management skills, preferably in healthcare

Learn more about Fairview Southdale Hospital HERE

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. What We Offer:

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Qualifications & Requirements:

Basic Education Requirement - Associate's Degree or equivalent experience

Basic Management Experience - 2 years

Basic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.