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Restaurant Assistant Manager

Company:
Burger King
Location:
Lake Station, IN, 46405
Posted:
May 03, 2024
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Description:

WHO WE ARE:

We are a GROWING Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career opportunities for our employees. As our company grows, we look for employees who share our passion for achieving exceptional results. At Burger King, employees have an opportunity to contribute to the success of our growing organization.

If you're looking for a chance at a fast-paced, hands-on career, you've come to the right place. From Team Member to Restaurant Assistant Manager, the job opportunities in BURGER KING® restaurants are challenging and fun.

WHO YOU ARE:

Personable, Results-oriented self-starter, a go-getter.

Team contributor and leader who thrives in a fast-paced setting.

SOME Perks & Benefits (Based on eligibility requirements):

A discount program that has discounts on things like glasses, hearing aids, weight loss programs, step tracking devices, shoes, etc.

A provider finder/cost estimation tool, allowing members to find in-network providers and get a cost estimation before the visit

A wellness program, where earning points for things like achieve step goals, can be redeemed to purchase wellness related items

A pregnancy planning tool, that helps track fertility, baby growth, milestones, etc.

HERE’S WHAT YOU WILL BE DOING:

As an integral member of the Burger King Team, this position is responsible for:

Develop Servant Leaders-Puts your people and restaurant first-not yourself

Create Memorable Experiences-Creates a service experience so good the guest can’t wait to come back to Burger King

Administration-Maintains the balance between providing a high-quality employee and guest experience, and achieving financial goals

Welcomes new team members and provides them with the training needed to do their job

Leads inspiring team huddles that motivate and inform the team

Ensures team members receive ongoing training and coaching

Builds the capability of the shift supervisors and prepares them for their next level

Consistently thanks the team and celebrates success

Actively coaches brand service behaviors-train, observe, provide feedback and celebrate

Monitors Speed of Service to ensure delivery of guest expectations

Ensures the restaurant is welcoming and clean

Ensures product quality and operations standards are consistently delivered

Partners with the Restaurant General Manager and team to create action plans to improve guest metrics

Reviews sales and scheduling to ensure Quality, Service and Cleanliness (QSC) will be met

Ensures accuracy of daily numbers, cash handling and HACCP Logs

Reviews inventory efficiencies to create product orders

Evaluates and implements cost controls

Monitors people charts and production planning and makes necessary adjustments

Creates and monitors schedule and manages new team members on-boarding process

Implements action plans to address employee needs and Operational Assessments

HERE’S WHAT Education & Experience YOU WILL NEED:

Must have a high school diploma or equivalent

Minimum of 1-2 years supervisory experience

Excellent guest service skills required

Ability to work in a fast-paced environment

Ability to communicate effectively with guests and team members

Ability to resolve issues in compliance with Burger King standards

Ability to keep employees motivates, resolve conflicts, and make hard decisions

Available to work all shifts; open, close, weekends and holidays

We are an equal opportunity employer

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.

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