Case Manager ll-Victim Advocate, Hrs-Days

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account.

Exemption Status:Non-Exempt

Schedule Details:

Scheduled Hours:

Shift:

Hours:37.5

Cost Center:71000 - 0787 MOVA YFS

Union:SEIU Local 509 Community Health Link

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Come join a friendly and inclusive team that provides quality care! Community Healthlink (CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds.Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Case Manager/Victim Advocate at our Worcester location.

Victim Services provides therapeutic services, advocacy, and outreach for children, teens, and non-offending family members who have witnessed violence, sexual assault, or other crimes. The program is comprised of four components: The After Homicide Program, The Children’s Recovery Network, The Teen Safety and Support Network, and The Victim Advocacy Project. The Victim Services Program provides advocacy, crisis intervention, individual, family, and group therapy, bereavement groups, and support groups. Services are for family members and loved ones of homicide—including vehicular homicide, children, and non-offending family members who have witnessed domestic violence and/or community violence, adolescent victims of dating violence, sexual assault, or gang violence—including specialized services for LGBT youth, and children and their non-offending family members that have been sexually abused—including adult victims of child sexual abuse.

Provide case management, education, and advocacy services to clients of the Victim Services Program.

Primarily working with adult survivors of domestic violence who are looking for short-term case management services.

Planning and participation in community outreach and events.

Court accompaniment and guidance through legal process.

Obtain referrals and assist in formation of groups.

Provide support groups to clients of the Victim Services Program.

Maintain clinical records and complete paperwork in a timely manner.

Work to provide consultation to agency staff, clients, and other community agencies.

Provide training to interns, staff, and other community agencies.

Refer clients for services and advocate for clients needs.

Maintain competencies and complete other related duties as assigned, such as representing the program at community meetings or functions.

Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

Qualifications:

Grade C04: Case Manager II: Requires a Bachelor or Master’s degree; preferably in the field of psychology or human services

Proficiency in case management to clients of Victim Service Program

Candidate must be bilingual English/Spanish

Knowledge of legal protocol and court proceedings

Proficiency in clinical outreach, design, and implementation

Competence in working with diverse populations, culture, class, and developmental issues

Demonstrate ability to communicate effectively with consumers, peers, and other professionals

Provide consultation and training

Knowledge of Domestic Violence, abuse, trauma and community agencies that may assist clients

Demonstrate computer competency skills

All candidates will be subject to a CORI review as outlined in the regulations set by the Massachusetts Executive Office of Health and Human Services. For more information, click here.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at . We will make every effort to respond to your request for disability assistance as soon as possible.

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