Sales Development Representative

We’re obsessed with growth.

From enabling companies to flourish, to helping careers bloom.

SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent.

Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo.

SupportNinja is a new kind of BPO.

Our vision is to show the world a better way to outsource by developing the best people, implementing the latest technology, and challenging the status quo.

SupportNinja helps fast-growing tech companies by providing around-the-clock outsourced support, lead generation, customer service and community management.

As a Ninja, you are guaranteed a culture dedicated to our core values: Employee Focused, Always Be Humble, Improve Everyday, Compassionate Candor, and Collectively Bring Joy.

The primary responsibility of the Sales Development Representative will be to generate new business opportunities by engaging with wedding venues through cold calling and cold emailing.

This role is pivotal in driving the growth of our business by scheduling appointments for our Account Executives.

What does a day in the life as a Sales Development Representative look like?

Conduct outbound calls and emails to wedding venues to introduce client's services and generate interest.

Qualify leads and identify decision-makers within target accounts.

Articulate value proposition clearly and persuasively to prospects.

Set up appointments for Account Executives by effectively scheduling meetings with interested leads.

Meet and exceed daily activity goals for calls, emails, and appointments set.

Maintain accurate and up-to-date records of all interactions in Salesforce (CRM system)

Collaborate closely with the sales team to optimize outreach strategies and improve conversion rates.

Continuously refine and improve sales pitches and messaging based on feedback and performance analysis.

What are the required qualifications for a Sales Development Representative?

Track record in outbound sales or business development, preferably in a B2B environment.

Excellent communication skills, both verbal and written, with a persuasive and engaging communication style.

Strong organizational skills and the ability to manage multiple tasks simultaneously in a fast-paced environment.

Self-motivated and results-oriented, with a demonstrated ability to consistently meet and exceed targets.

Familiarity with CRM software (e.g., Salesforce) and proficiency in Google Calendar

Full Time

Ninja Perks and Benefits *Full time employees ● Competitive compensation ● Adherence to government-mandated benefits ● Retirement Savings Program with Company Matching ● Life Insurance ● HMO on day 1 ● Paid time off, birthday leave ● Bonus and incentive plans ● Opportunities for skills training and personal and professional development ● Employee Referral Program ● Beautiful office space (for onsite employees) ● Free lunch provided daily (for onsite employees) Experience infinite fun so you can have infinite growth. Discover A Better Way to Grow! Are you ready? Disclaimer: The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary. SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.