Landscape Account Manager

Job Description

Maintenance Account Managers are the primary customer contact for contracted accounts within the Landscape Management Department. The Account Managers clearly communicates contract specifications to production management and works in conjunction with production to perform services in a profitable manner. This position is responsible for necessary follow-up and follow-through to maintain positive customer relations, to ensure complete customer satisfaction and contract renewals. The Account Manager will suggest and sell non-contracted landscape management services to both meet the needs of property, increase customer satisfaction, and gain additional revenue for the company.

Duties and Responsibilities

Manage annual client contracts for landscape maintenance

Client satisfaction through effective communication, relationship building and regular site visits

Thorough understanding of each contract

Prepare and present annual renewals (client retention)

Identify and initiate potential enhancements to existing contracts to increase client satisfaction and increase profitability

Schedule and monitor services, measure budget to actual

Assists in ensuring outstanding receivables are current and assist in collections if needed

Assist in scheduling

Communicates and assist in the estimating process

Requirements:

A true passion for landscape maintenance

Ability to develop strong client and employee relationships

Thorough knowledge of industry basics

Ability to work effectively with strong, diverse personalities

Strong conflict resolution skills

Ability to develop strong client and employee relationships

Strong time management and organization skills

Solid knowledge of plant material, diseases and insects, chemical spray and irrigation

Bilingual a plus

Job Type: Full-time

Pay: $40,000.00 - $65,000.00 per year

Job Type: Full-time

Pay: $55,892.00 - $75,000.00 per year

Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Schedule:

8 hour shift

Monday to Friday

Ability to commute/relocate:

Arlington, TX 76011: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person