Front Desk Coordinator

Job Description

We are offering a contract to hire employment opportunity for a Front Desk Coordinator in Santa Fe Springs, California. As part of a telecom provider, this role will revolve around ensuring smooth operations at the front desk, handling busy phone lines, maintaining records, and assisting with various administrative tasks.

Responsibilities:

• Operating the main phone line, handling incoming calls and redirecting them as necessary

• Proficient use of Microsoft Outlook for scheduling, email communication, and task organization

• Filing and organizing documents, with potential transition to a digital scanning system in the future

• Basic data entry into Salesforce.com, requiring attention to detail

• Stocking and maintaining kitchen supplies, including coffee pods, creamers, napkins, plates, utensils, etc.

• Restocking drink refrigerators in training room, conference rooms, and executive offices

• Opening and sorting mail, scanning documents to appropriate folders

• Operating postage meter to stamp outgoing mail.

Skills:

• Proficiency in Phone Coverage

• Experience in Restocking

• Familiarity with Salesforce.com• Candidates must have a minimum of 1 year experience in a similar role or relevant customer service experience

• Proficiency in using Salesforce.com is essential for managing customer relations and data

• Excellent phone coverage skills are required to handle incoming and outgoing calls efficiently

• Experience in restocking office supplies and maintaining inventory is necessary

• The ability to manage multiple tasks simultaneously while maintaining attention to detail

• Excellent written and verbal communication skills are necessary for interacting with clients and team members

• Strong organisational skills for managing front desk schedules, appointments, and meetings

• The candidate must have the ability to work effectively in a fast-paced environment

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required for daily tasks and communication

• Strong problem-solving skills to address customer queries and complaints effectively

• The ability to work independently, as well as part of a team, is essential

• Candidates must have a professional demeanor, demonstrating patience and politeness in all customer interactions.