Support Executive

Title: Support Executive

Location: Framingham, MA

Duration: Contract

Job Description:

Skill: Appian

Role Description: Should be able to travel(Drive down) to remote locations when necessary

Competencies: Incident Management, Communication, Desktop Management - Infrastructure Services (IS)

Experience (Years): 10 & Above

Essential Skills: Installation/Configuration/Troubleshooting of Windows XP, Win/10/11, VDI and Windows Clients OS. Excellent Troubleshooting Skills on Desktops, Laptops, Windows and Vmware Operating System hardware Experience in Architecture/Design of Windows and Virtual Desktop Infrastructure Experience in Hardware knowledge (Dell, Client, IBM Desktop), basic hardware (Server, Blade, Storage, Tape Library, Network Devices, Firewall, Cabling etc..) troubleshooting in data center with help of respective SME Excellent skills in Scripting, Automation of Installation (imaging).Experience in Migration/Upgrade of Window and Vmware infrastructure Good troubleshooting knowledge on Active Directory, DNS, DHCP, Event Logs, File and Print Server Experience in Datacenter Operations, Managing security permissions, Backups and restoration. Excellent listening skills & ability to communicate clearly and fluently in English

Desirable Skills: Experience in Datacenter Operations, Managing security permissions, Backups and restoration.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.