Team Leader, Food Services - UPMC East

**UPMC East is hiring a Full-Time Team Leader, Food Services to support our Dietary and Cafeteria department!** This position will work rotating shifts with holiday and weekends.

Shift times include 6a-2:30p, 8a-4:30p, 9a-5:30p, 10:45a-7:15p.

**Purpose:** Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the training and development of food service associates.

**Responsibilities:** + Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.

+ Oversee security of inventory and cash revenues.

+ Orient, train, and coach new team members as per department guidelines.

+ Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.

+ Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.

+ Perform routine competency checks on associate performance with appropriate follow-through.

+ Conduct and document service recovery on all customer complaints as per operational guidelines.

+ Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.

+ Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.

+ HS Diploma/GED preferred + 2 years relevant experience required **Licensure, Certifications, and Clearances:** + Obtain Servsafe or Professional Food Safety Manager Certification within 6 months of hire date.

+ Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran**