Service Manager

HVAC Service Manager

Fort Pierce, FL and surrounding cities

What we’ll trust you with:

You will serve as both a mentor to our group of field service technicians and a brand ambassador for our residential and commercial air conditioning and heating clients. In addition to troubleshooting and offering technical support, you will also:

Manage customer accounts while ensuring customer loyalty, that problems are resolved, and that work is done accurately and efficiently.

Coordinate field technician training and development on products, services, sales, and industry-related updates

Work closely with customers to respond to warranty-related issues, providing guidance and technical expertise

Collaborate with dispatchers and other service technicians

Recruit, interview, and hire experienced service technicians

What matters most for this role:

High School diploma, GED, or suitable equivalent.

5+ years of industry experience including managing others

Strong and in-depth knowledge and understanding of HVAC and refrigeration systems

Ability to motivate, manage, and train technicians, installers, and dispatchers

Exceptional written, verbal, and interpersonal skills

Computer proficiency with working knowledge of Microsoft office, Excel, and ServiceTitan is helpful

Independent thinker and self-motivated

What we will offer:

Salary: $70,000 to 90,000/annually, depending on experience

Health Insurance

Dental Insurance

Vision Insurance

Vacation Pay

Holiday Pay

401K w/matching

WHO WE ARE:

Since 1973, we have been a premier HVAC business in Southern Florida, which has allowed us to uphold the tradition of superior service and ongoing relationships with our clients. We are happy to expand on our reputation as top service providers for residential and commercial clients throughout Florida through our new partnership with John C. Cassidy Air Conditioning and Plumbing. Due to our growth, we are in a unique position to add an HVAC (Heating, Ventilation, and Air Conditioning) Service Manager to our growing extended family.

EQUAL OPPORTUNITY EMPLOYER

NisAir, a subsidiary of John C. Cassidy Air Conditioning, is committed to creating a diverse environment and is proud to be an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected statuses as required by applicable law. We want a diverse mix of talented people who want to join us, stay with us, and do their best work.