TELECOMMUNICATIONS AIDE - PART TIME

Position Details

Position Information

Position Title

TELECOMMUNICATIONS AIDE - PART TIME

Reports To

Director

Functions and Responsibilities

Job Summary

Under the supervision of the Associate Director of Telecommunications or designee, the Telecommunications Aide is responsible for supporting and maintaining voice, video and data communication systems.

Supervisory Role

Oral and written instructions are received from the Associate Director of Telecommunications or designee.

Duties & Responsibilities

1. Install, arrange, and maintain telecommunications equipment, cabling and associated hardware.

2. Respond promptly to problems or questions regarding telecommunications.

3. Assist in basic trouble shooting of ports and data

4. Test installed telephone systems, troubleshoot phone equipment failures and service issues.

5. Test installed video surveillance equipment, troubleshoot equipment failures and service issues.

6. Assists staff in the proper use of telecommunications equipment.

7. Prepare and maintains reports of pending and completed work.

8. Perform other related duties as required.

Physical Requirements

Additional Requirements

Minimum Qualifications

Minimum Experience (number of years), Knowledge and/or Abilities

1. Demonstrated experience in telecommunication equipment repair, troubleshooting and end-user support.

2. Ability to communicate effectively, orally and in writing.

3. Ability to work in a multi-cultural environment.

Minimum Education Requirements

Associate's Degree

Licenses and Certifications (including e.g., CPR, first aid, driver's license, etc.)

Preferred Qualifications

Experience (number of years), Knowledge and/or Abilities

1. Associate's Degree

Education Requirements

Associate's Degree

Licenses and Certifications (including e.g., CPR, first aid, driver's license, etc.)