Client Advisor - In Store

Category

Retail

Number of Openings

1

Location

Commerce

Full-Time/Part-Time

Full-Time

Exempt/Non-Exempt

Exempt

Description

Retail/instore role located at Citadel Outlet Mall. Full time opportunities!

The role of the store sales team is to provide a client experience consistent with the VinFast US brand and vision, engage with clients to generate brand and product excitement, and to guide clients through the process of becoming VinFast vehicle owners. The Client Advisor is responsible for managing the sales cycle from prospect to purchase, tracking all client and sales activity.

RESPONSIBILITIES & KEY ACTIVITIES:

Represent the values of VinFast US with every client interaction by displaying deep passion and generating excitement with clients

Engage with clients and fellow team members in a multi-level, matrixed, and client-centric environment

Continually demonstrate excellence in all work activities, adhere to all VinFast US brand standards and store safety

Actively manage the pipeline of prospects and leads in company database, with a focus to influence prospects with vehicle purchase

Master and maintain familiarity with all VinFast product features and functionality

Work toward becoming a subject matter expert in all areas related to Electric Vehicles (EVs) and the competitive landscape

Work with fellow Client Advisors with customer purchasing cycle and addressing questions to finalize purchase

Collaborate with team members in other functional and areas of the business to ensure a seamless client sales experience including Service, Inside Sales, DMV, Logistics, etc.

Contribute to a positive, innovative, and inclusive work environment

Partner with Store Management, Regional Management, Human Resources, and Facilities as required

Perform other related duties as assigned

Position Requirements

MINIMUM REQUIREMENTS:

Bachelor's Degree preferred

1+ years of experience in retail, client services, or sales

Experience managing a sales pipeline in various CRM applications and lead management software

Professional communicator with verbal and written communication, along with interpersonal skills

High level of attention to detail and organization

Ability to obtain and maintain a DMV Vehicle Salesperson License

Valid driver's license and 2 years of driving experience with a clean driving record

Innate curiosity and willingness for continuous learning, flexible to changing priorities, and a desire to create positive memorable experiences for our customers, as well as existing clients

Automotive experience a plus

Proficiency in business productivity tools and software (MS office suite, Salesforce, CRM applications)

Flexibility with work hours and weekends

Experience in a start-up environment is a plus

Open Date

6/29/2023

Req Number

RET-23-00033

About the Organization

Welcome to the Future of Mobility.

VinFast is a driving force in the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability in Vietnam.

VinFast currently sells three vehicles in its home country of Vietnam and will launch five new all-electric vehicles for sale in North America, Europe and the Asia-Pacific region. We are the first global, automotive company to commit to shifting to solely producing only Electric Vehicles by the end of 2022. We have an ambitious growth strategy with Direct to Consumer, retail and aftersales facilities being introduced this year.

Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. VinFast is also committed to diversity and inclusion, with women serving in the top roles of Global CEO and US CEO.

We welcome you to join the charge.

Starting at

$28/HR

EOE Statement

Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need.

This position is currently accepting applications.