Department Coordinator

Bonus - New, full-time Department Coordinator employees are eligible for a one-time, taxable bonus of $750.00 to be paid out after the successful completion of the first 90 days of employment.

About Us

Newton-Wellesley Hospital is a comprehensive medical center located in Newton. We provide the services and expertise of a major medical facility with the convenience and personal attention of a community hospital. Our team is committed to delivering high-quality, safe, efficient medical care to each of our patients.

We are a proud member of Mass General Brigham, a network founded by Massachusetts General Hospital and Brigham and Women's Hospital. Our affiliation allows us to provide our patients with access to the best community-based medicine and the most advanced specialty care in the world.

Our continued goal at Newton-Wellesley Medical Group is to meet our patients' (and their families'!) health care needs and build long-term relationships that provides them with exceptional care and service.

Location

Newton-Wellesley Hospital main campus (2014 Washington Street, 2nd floor, in Newton, MA)

Schedule

We are seeking a full-time, 40-hour Department Coordinator to support Multispecialty Surgery (multi-specialty surgery support-thoracic, colorectal, plastic/reconstructive, wound care/ostomy, vascular, endocrine, general surgery, center for weight loss surgery, acute care services) onsite Monday through Friday from 8:00am to 5:00pm (shifts are staggered).

Role Overview

Department Coordinators play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations.

Support responsibilities may include:

Provides Departmental support by performing receptionist and clerical duties

Scheduling patient appointments

Answering the telephone system promptly and gathering screening information; taking, relaying, and managing messages and/or providing routine information. Retrieving voicemail messages, returning calls, and forwarding messages as needed

Referral management and health insurance payor review.

Organizing and maintaining patient records, logs and other controlling systems; retrieving files as needed. Developing and maintaining systems to assure accurate, confidential, retrievable information

New patient coordination

Other special projects and administrative tasks that are assigned

Qualifications

Qualifications

Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, this role is the opportunity for you. We are looking for well-rounded professionals who can multi-task, prioritize, and thrive in a high-volume outpatient setting! When hiring, we look for candidates who possess not only the relevant skills and competencies, but also positive attitudes, empathy, and genuine passion for the work.

High School graduate or equivalent required

Associate's degree preferred

A minimum of two years of medical office experience preferred

EEO Statement

Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives, and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.